Senior Business Manager, Enterprise Services

About the Role

As a Senior Manager of Business Analysis at Capital One, you will apply your strategic and analytical skills to major company challenges. You will lead and collaborate with world-class professionals to develop and test strategies that impact the bottom line in a collaborative environment that values your insight, encourages new responsibility, promotes continuous learning, and rewards innovation.

Responsibilities

• Strategic leadership: Develop business strategies to drive growth, profitability, and competitive success amid shifting consumer and regulatory behavior.
• Business ownership: Adopt an ownership mindset, potentially with P&L accountability for a business segment; engage in strategic planning with a 1-6 month horizon.
• Leadership: Manage and develop a team of analysts; coach and mentor associates to develop and retain talent.
• Product: Develop and implement new product and pricing strategies for lending products; lead product-level modeling and analytics.
• Marketing: Lead direct-to-consumer marketing efforts and strategic intent for products distributed through various channels; build targeted insights to inform new customer experiences and breakthrough technology.
• Credit Risk: Drive step-change improvements in credit performance by connecting future consumer credit trends to historical behavior, creating risk models, and testing hypotheses.
• Execution: Coordinate across lines of business to manage and sequence delivery of business intent, build requirements, and execute product strategy; oversee multiple projects concurrently.
• Partnership: Work closely with IT, Sales, Operations, Finance, and other teams to improve quality, volume, service, and profitability.
• Strategic & analytic orientation: Demonstrate a proven track record of decision-making and problem-solving based on analytics, complemented by strong quantitative skills.
• Strong business judgment, leadership, and integrity: Bring a tenacious, responsible approach to decision-making; foster innovation, accountability, and consistent results delivery.
• Solid people leadership: Build and leverage high-performing teams and business partners across the enterprise.
• Strong executive communication: Exhibit impeccable written and oral communication, strategic influencing, and negotiation skills.
• Clear results orientation: Maintain an intense focus on achieving short- and long-term goals in an uncertain and fluid environment.
• Thrive in fast-paced, entrepreneurial, and dynamic environments; previous consulting experience is a plus.

Requirements

• Bachelor’s Degree.
• At least 3 years of experience performing quantitative analysis.
• At least 3 years of experience performing qualitative analysis.
• At least 1 year of experience performing people management.
• At least 1 year of experience performing project management.

Preferred Qualifications

• Master’s Degree in Business or a quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, or Engineering.
• 5+ years of experience in quantitative analysis.
• 5+ years of experience in qualitative analysis.
• 2+ years of experience in people management.
• 2+ years of experience in product development.
• 2+ years of experience in financial modeling.
• 2+ years of experience in economic forecasting.
• 2+ years of experience in project management.

Pay

The minimum and maximum full-time annual salaries for this role are listed below by location. Salaries for part-time roles will be prorated based on agreed-upon hours. Incentives may include discretionary or non-discretionary cash bonuses and/or long-term incentives.

• McLean, VA: $200,700 - $229,100 (Sr. Business Manager); $164,800 - $188,100 (Business Manager).
• New York, NY: $219,000 - $249,900 (Sr. Business Manager); $179,700 - $205,100 (Business Manager).
• Richmond, VA: $182,500 - $208,300 (Sr. Business Manager); $149,800 - $171,000 (Business Manager).

Candidates hired to work in other locations will be subject to the pay range associated with that location.

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support total well-being. Eligibility varies based on full- or part-time status, exempt or non-exempt status, and management level. Learn more at the Capital One Careers website.