Senior Business Development Manager

ShopBack Group is Asia-Pacific’s leading shopping, rewards, and payments platform, serving over 20 million active members across 13 markets. In 2025, the Group expanded into North America. The platform enables merchants and brands to engage with members cost-effectively and has rewarded shoppers with over US$900 million in Cashback to date. ShopBack Pay offers a convenient and rewarding payment option at checkout.

About the Role

This role is for a commercially savvy professional with monetization ideas and an existing book of business. It is a strategic position with autonomy over key merchant relationships and commercial negotiations, based in Austin, Texas.

Responsibilities

• Own and grow a portfolio of strategic merchant relationships, structuring and negotiating commercial terms to drive revenue growth.
• Lead renewals and expansions across key accounts, focusing on unlocking incremental margin and volume.
• Partner with the wider Business Development team on cross-account initiatives, category strategy, and deal structuring best practices.
• Represent Business Development in cross-functional initiatives with Marketing, Finance, and Product, including partnership campaigns and platform reliability issues.
• Build and maintain the judgment, relationships, and operating knowledge to step into a Head of Business Development role if needed.
• Contribute directly to Business Development strategy and reporting, including input into board- and leadership-level updates on partnership performance.

Requirements

• 5+ years in business development, partnerships, or account management, ideally in e-commerce, fintech, affiliate marketing, or rewards/cashback.
• Proven track record structuring and closing complex commercial deals beyond managing existing relationships.
• Strong negotiation and relationship management skills, comfortable representing ShopBack at a senior level with merchant partners.
• Data-driven and critical thinker; able to form views from data and explain the reasoning behind recommendations.
• Leadership-ready with the desire and capability to step into a leadership role as the position evolves.
• Comfortable with ambiguity and taking initiative; judgment matters as much as your existing account list.
• Ad-Sales & Media Monetization Expertise: Proven track record selling digital performance media (in-app, web, CRM) and physical offline/in-store inventory, with direct experience pitching retail media, rate cards, and flat-fee placement packages.
• AI-native: Proficient in using AI tools as the default way of working.

Skills

• Agency – Take ownership and act without waiting for permission; find solutions and follow through.
• Judgement – Aim for high-impact decisions, prioritizing the bigger picture over individual interests.
• Learning Velocity – Quickly pick up new skills and adapt to better methods; benchmark against the best.
• Tenacity – Stay committed under pressure, debate openly, then fully support decisions.

Benefits

• Career growth opportunities to take on greater challenges.
• Be part of a winning team on a journey to global scale.
• Competitive compensation based on performance.
• Candid, open, and collaborative culture where feedback is valued.