Senior Business Analyst, Utility Process Consultant

Position Overview

Celerity is seeking a Senior Business Analyst to support a key transformation initiative at Pacific Gas & Electric (PG&E) focused on electric distribution patrol and inspection processes. This role will participate in process discovery, mapping, and optimization efforts to improve safety, compliance, and operational performance. The ideal candidate combines deep utility domain expertise with strong process modeling capabilities, using tools such as SAP Signavio (preferred) or equivalent platforms.

Key Responsibilities

• Participate in end-to-end business process mapping and analysis for electric distribution patrol and inspection programs
• Work with stakeholders across field operations, engineering, vegetation, asset management, and compliance
• Document current-state (As-Is) and future-state (To-Be) processes using BPMN 2.0 standards
• Develop process models using tools such as SAP Signavio (preferred), ARIS, Blueworks, Visio, or similar
• Capture workflows including patrols, inspections, defect prioritization, and compliance cycles
• Identify process inefficiencies, risks, and gaps related to inspection completion, data quality, and handoffs
• Align processes with SAP S/4HANA, SAP EAM, and mobile workforce solutions
• Define KPIs such as inspection adherence and defect backlog
• Define process governance standards and documentation practices

Required Qualifications

• 7+ years of experience in business analysis or process mapping
• Experience in electric utilities, especially distribution patrol and inspection
• Expertise in BPMN 2.0
• Experience with process mapping tools (Signavio, ARIS, Blueworks, Visio, etc.)
• Experience in regulated utility environments
• Strong stakeholder facilitation skills
• Experience with SAP (S/4HANA preferred)
• Bachelor’s degree in relevant field

Preferred Qualifications

• SAP Signavio experience (certification a plus)
• PG&E or California IOU experience
• Process mining experience
• Familiarity with asset management, mobile solutions, GIS
• Leverage Lean or Six Sigma certification
• Consulting experience

Pay Range

The salary range for this position is provided in good faith and is subject to variation based on geographic location, candidate experience, and market conditions. Final compensation will be determined after a comprehensive evaluation of the candidate's qualifications and alignment with the role.

Benefits

Employee welfare and development is important to us, and we sponsor many activities outside of work to promote team building as well as sponsor formal training and certification. We are proud to offer a comprehensive health and welfare benefit package that includes:

• HEALTH & WELL-BEING Medical Insurance
• Dental Insurance
• Vision Insurance
• PEACE OF MIND Disability Insurance (STD/LTD)
• Flexible Spending Account
• Health Savings Account
• Basic Life/AD&D
• 401(k) plan

WORK/LIFE BALANCE Paid Time Off

Company Holidays

Leave of Absence

Remote work and Flexible Work Schedules (for qualified positions)

Additional Perks

• Employee Referral Program
• Professional Development
• Charitable Contribution Match