Senior Business Process Consultant

Position Purpose

The Senior Business Process Consultant leads business case development for proposed initiatives, supports the strategic planning process, and leads larger scale, cross-functional initiatives.

• Lets business cases for proposed initiatives ensuring adequate assessment of opportunities, risks, and return on investment.
• Provides input and supports planning and prioritization of initiatives as part of the strategic and business planning process.
• Safeguards that initiatives align with the strategic business plan, meet key business objectives, and are executed well tactically.
• Ensures all approved business cases are transitioned to initiatives (documentation and clear responsibilities).
• Leads larger scale, cross-functional initiatives aimed at driving performance improvement, financial gains, customer satisfaction, and improved compliance.
• Provides strategic and policy guidance on assigned initiatives to maximize effective implementation and results.
• Organizes work teams, drives consensus, and ensures end-to-end policy/process integrity to accomplish project work.
• Executes initiatives through detailed analysis of data, workflows, policies, procedures, organization of staff, and skills.
• Supports project work using project management tools like Excel, PowerPoint, Visio, and Microsoft Project.
• Manages all levels of staff responsible for initiatives in the company’s operating plan to support their success, development, and effective completion and communication of their initiatives.
• Assists other project leaders in specific areas such as facilitation, analysis, process mapping, brainstorming, project management issues, etc.
• Writes and delivers communications to all levels of the organization to ensure support, awareness, and effectiveness of process improvement initiatives.
• Provides other related support to improve the performance of the business.

Education/Experience

• Bachelor's Degree in a related field or equivalent experience required.
• Master's Degree in a related field preferred.
• 6+ years managing projects required.
• Experience in health care and/or insurance preferred.

Licenses/Certifications

• Certified Project Management Professional (PMP)-PMI preferred.
• Process quality certification preferred.
• Certified Project Management Professional (PMP)-PMI For Health Net and Enterprise Business Operations only preferred.

Benefits

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

About the Role

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.