Senior Business Analyst, Relay Trust

Key job responsibilities

• Use quantitative analysis and the presentation of data to see beyond the numbers and understand what drives our business
• Work with large and complex data sets to solve a wide array of challenging problems using different data management tools and analytical approaches
• Partner with Product, Program, Engineering, and cross-functional teams to understand data requirements and design scalable and user-friendly BI solutions influencing product and program strategy
• Identify and measure success of product and program efforts through continuous analysis, goal setting, and monitoring of key metrics to understand trends
• Build and maintain self-serve analytics: role-based dashboards, drill-downs, alerts, and definitions that make performance obvious at a glance
• Identify key performance drivers, quantify their impact on critical metrics, and deliver actionable recommendations
• Mentor junior analysts in analytical techniques and problem-solving methodologies

Basic Qualifications

• Bachelor's degree
• 5+ years of writing SQL queries and creating business intelligence reports using Tableau, Power BI experience
• 5+ years of Excel or Tableau (data manipulation, macros, charts and pivot tables) experience
• Experience defining requirements and using data and metrics to draw business insights
• Experience making business recommendations and influencing stakeholders

Preferred Qualifications

• Master's degree in finance, accounting, business, economics, engineering, analytics, mathematics, statistics or a related technical or quantitative field
• Fluency in a scripting language such as Python or R
• Strong background in statistics methodology, applications to business problems, and/or big data