Senior Business Analyst / Product Owner

About the role

Crowe is a leading public accounting, consulting, and technology firm with a rich history spanning over 80 years. We are dedicated to delivering excellent service through innovation and continuous improvement. Our commitment to our people includes flexible work arrangements, career growth opportunities, and a supportive environment that fosters a sense of belonging.

Responsibilities

• Translate business objectives and user needs into actionable product requirements.
• Partner with Product Manager, stakeholders, and development teams to drive backlog refinement and prioritization.
• Lead refinement sessions to decompose features into user stories, tasks, and acceptance criteria for the development team.
• Schedule, coordinate, and facilitate Agile ceremonies and elicitation sessions with the Product Manager and stakeholders.
• Provide regular updates to the Scrum team and Program Leadership, proactively identifying and communicating risks, issues, and dependencies.
• Develop and conduct product presentations and/or demonstrations that effectively communicate the value, benefits, capabilities, and features to various stakeholders and development team members.
• Partner with the Development Lead to facilitate Agile team effectiveness through Scrum ceremonies, continuous improvement activities, and shared Scrum Master responsibilities.
• Partner with the QA Lead to plan, coordinate, and support User Acceptance Testing activities and ensure business requirements are validated.
• Coordinate across development teams to identify, manage, and communicate dependencies and associated risks.
• Partner with cross-functional teams, including operations, to identify, prioritize, and drive resolution of production issues, minimizing user impact and business disruption.
• Identify and leverage AI-enabled tools and automation opportunities to enhance requirements analysis, backlog management, documentation quality, stakeholder engagement, and overall product delivery effectiveness.

Requirements

• 5+ years of BA and/or Product Owner experience.
• Excellent analytical and critical thinking skills.
• Strong understanding of work decomposition techniques.
• Exceptional learning agility and the ability to adapt quickly.
• Proficient level of understanding of Product Development and Software Development Life Cycles.
• Experience with Agile Scrum methodology.
• Excellent communication skills, both verbal and written with the ability to effectively convey business and technical information to diverse audiences.
• Demonstrated ability to work collaboratively and proactively, communicating with diverse stakeholders, program leadership, and team members as a part of a larger program fostering strong relationships and driving results.
• Proactive, self-starter, with a natural inclination toward taking individual initiative and personal accountability.
• High degree of organization and the ability to manage multiple tasks effectively.
• Experience working with Azure DevOps or similar tool.
• Experience using generative AI solutions such as Microsoft Copilot, ChatGPT Enterprise, Claude, or similar technologies to support business analysis, product ownership, and Agile delivery activities.

Qualifications

• Experience with Scaled Agile Framework (SAFe).
• Product Owner and/or Scrum Master certification.

Benefits

We offer a comprehensive total rewards package, including competitive compensation, benefits, and professional development opportunities. Our benefits include health insurance, retirement plans, and a variety of wellness programs. We also provide a supportive and inclusive workplace culture that values diversity and promotes a sense of belonging for all employees.

Pay

$80,900.00 - $160,300.00 per year

Schedule

Hybrid work schedule