Senior Business Analyst / Product Owner

About the role

Crowe is a leading public accounting, consulting, and technology firm with a rich history spanning over 80 years. We are dedicated to delivering exceptional service through innovation and continuous improvement across our audit, tax, and consulting groups. Our commitment to our people includes providing real flexibility to balance work with life moments, fostering a culture of equity, and investing in the growth and development of our employees.

Responsibilities

• Communicate effectively with all levels of the organization, from executive leadership to peers.
• Partner with Product Manager, stakeholders, and development teams to translate business goals and objectives into actionable product requirements.
• Acquire a deep understanding of our products and systems, including their capabilities, features, and technical specifications.
• Perform analysis of large-scale epics for decomposition and partner with Program Leadership and teams to ensure accurate scoping, feasibility assessment, and effort estimation for epics and features.
• Lead refinement sessions to decompose features into user stories, tasks, and acceptance criteria for the development team.
• Schedule, coordinate, and facilitate Agile ceremonies and elicitation sessions with the Product Manager and stakeholders to identify, prioritize, and clarify requirements and/or issues.
• Lead backlog management and refinement activities assisting in prioritizing and sequencing work items based upon business value and technical complexity.
• Provide regular updates to the Scrum team and Program Leadership, proactively identifying and communicating risks, issues, and dependencies that may impact delivery.
• Develop and conduct product presentations and/or demonstrations that effectively communicate the value, benefits, capabilities and features to various stakeholders and development team members.
• Partner with the Development Lead to facilitate Agile team effectiveness through Scrum ceremonies, continuous improvement activities, and shared Scrum Master responsibilities.
• Serve as a change agent on identified Agile process improvements for the development team.
• Perform change management activities in support of product releases.
• Partner with the QA Lead to plan, coordinate, and support User Acceptance Testing activities and ensure business requirements are validated.
• Coordinate across development teams to identify, manage, and communicate dependencies and associated risks.
• Partner with cross-functional teams, including operations, to identify, prioritize, and drive resolution of production issues, minimizing user impact and business disruption.
• Identify and leverage AI-enabled tools and automation opportunities to enhance requirements analysis, backlog management, documentation quality, stakeholder engagement, and overall product delivery effectiveness.

Requirements

• 5+ years of BA and/or Product Owner experience.
• Excellent analytical and critical thinking skills.
• Strong understanding of work decomposition techniques.
• Exceptional learning agility and the ability to adapt quickly.
• Proficient level of understanding of Product Development and Software Development Life Cycles.
• Experience with Agile Scrum methodology.
• Excellent communication skills, both verbal and written with the ability to effectively convey business and technical information to diverse audiences.
• Demonstrated ability to work collaboratively and proactively, communicating with diverse stakeholders, program leadership, and team members as a part of a larger program fostering strong relationships and driving results.
• Proactive, self-starter, with a natural inclination toward taking individual initiative and personal accountability.
• High degree of organization and the ability to manage multiple tasks effectively.
• Experience working with Azure DevOps or similar tool.
• Experience using generative AI solutions such as Microsoft Copilot, ChatGPT Enterprise, Claude, or similar technologies to support business analysis, product ownership, and Agile delivery activities.

Qualifications

• Experience with Scaled Agile Framework (SAFe).
• Product Owner and/or Scrum Master certification.

Benefits

We offer a comprehensive total rewards package designed to support your well-being and career growth. Our benefits include:

• Flexible work arrangements to balance work with life moments.
• Equity in our culture, where everyone has equitable access to opportunities for career growth and leadership.
• Continuous investment in innovative ideas and technology-powered solutions to enhance our services.
• Opportunities for professional development and growth through our career coaching program.

Pay

The wage range for this role is $80,900.00 - $160,300.00 per year. We are committed to a merit-based hiring process, evaluating all candidates consistently using objective, job-related criteria such as relevant experience, demonstrated skills, measurable impact, and alignment with the role’s responsibilities.

Schedule

This role is available on a hybrid schedule, offering a balance between remote and in-office work options.