Senior Business Analyst / Product Owner

About the role

Crowe is a leading public accounting, consulting, and technology firm with a rich history spanning over 80 years. We are dedicated to delivering exceptional service through innovation and continuous improvement across our audit, tax, and consulting groups. We are committed to creating a supportive and inclusive environment where everyone has equitable access to opportunities for career growth and leadership.

Responsibilities

• Communicate effectively with all levels of the organization, from executive leadership to peers.
• Partner with Product Manager, stakeholders, and development teams to translate business goals and objectives into actionable product requirements.
• Acquire a deep understanding of our products and systems, including their capabilities, features, and technical specifications.
• Perform analysis of large-scale epics for decomposition and partner with Program Leadership and teams to ensure accurate scoping, feasibility assessment, and effort estimation for epics and features.
• Lead refinement sessions to decompose features into user stories, tasks, and acceptance criteria for the development team.
• Schedule, coordinate, and facilitate Agile ceremonies and elicitation sessions with the Product Manager and stakeholders to identify, prioritize, and clarify requirements and/or issues.
• Lead backlog management and refinement activities assisting in prioritizing and sequencing work items based upon business value and technical complexity.
• Provide regular updates to the Scrum team and Program Leadership, proactively identifying and communicating risks, issues, and dependencies that may impact delivery.
• Develop and conduct product presentations and/or demonstrations that effectively communicate the value, benefits, capabilities and features to various stakeholders and development team members.
• Partner with the Development Lead to facilitate Agile team effectiveness through Scrum ceremonies, continuous improvement activities, and shared Scrum Master responsibilities.
• Serve as a change agent on identified Agile process improvements for the development team.
• Perform change management activities in support of product releases.
• Partner with the QA Lead to plan, coordinate, and support User Acceptance Testing activities and ensure business requirements are validated.
• Coordinate across development teams to identify, manage, and communicate dependencies and associated risks.
• Partner with cross-functional teams, including operations, to identify, prioritize, and drive resolution of production issues, minimizing user impact and business disruption.
• Identify and leverage AI-enabled tools and automation opportunities to enhance requirements analysis, backlog management, documentation quality, stakeholder engagement, and overall product delivery effectiveness.

Requirements

• 5+ years of BA and/or Product Owner experience.
• Excellent analytical and critical thinking skills.
• Strong understanding of work decomposition techniques.
• Exceptional learning agility and the ability to adapt quickly.
• Proficient level of understanding of Product Development and Software Development Life Cycles.
• Experience with Agile Scrum methodology.
• Excellent communication skills, both verbal and written with the ability to effectively convey business and technical information to diverse audiences.
• Demonstrated ability to work collaboratively and proactively, communicating with diverse stakeholders, program leadership, and team members as a part of a larger program fostering strong relationships and driving results.
• Proactive, self-starter, with a natural inclination toward taking individual initiative and personal accountability.
• High degree of organization and the ability to manage multiple tasks effectively.
• Experience working with Azure DevOps or similar tool.
• Experience using generative AI solutions such as Microsoft Copilot, ChatGPT Enterprise, Claude, or similar technologies to support business analysis, product ownership, and Agile delivery activities.

Qualifications

• Experience with Scaled Agile Framework (SAFe).
• Product Owner and/or Scrum Master certification.

Benefits

We offer a comprehensive total rewards package, including competitive compensation, benefits, and professional development opportunities. Our commitment to diversity and inclusion ensures that all employees feel valued and supported in their careers.

Pay

$80,900.00 - $160,300.00 per year

Schedule

Hybrid work schedule