Senior Business Analyst - Data Analytics

About the role

The Utah Office of Recovery Services seeks a Senior Business Analyst/Data Analytics professional to join our team. Located at 4315 S 2700 W, Taylorsville, UT 84129, this position offers competitive career opportunities and benefits.

Key Responsibilities

• Develop reports, briefs, dashboards, and data extracts related to child support and Medicaid recovery to support department operations, legislative requirements, executive leadership, and external partner needs.
• Design, develop, maintain, and optimize SQL-based data extracts, reporting solutions, analytical datasets, and automated reporting processes.
• Monitor, evaluate, audit, and review operations, programs, processes, systems, and reporting practices for quality, accuracy, effectiveness, compliance, and completeness.
• Provide analytical guidance, research support, feasibility analysis, and strategic recommendations to internal and external stakeholders.
• Aid in data quality reviews, query management, data validation, quality control processes, and reporting integrity efforts.
• Ensure compliance with applicable laws, regulations, policies, procedures, reporting requirements, and data protection standards.
• Recommend, adapt, design, and enhance automated systems, reporting solutions, and user-level system improvements.
• Plan, coordinate, and support projects, programs, reporting initiatives, and operational improvement efforts.

Qualifications

• A degree in data analysis, mathematics, Computer Science, or a related field, or equivalent work-related experience.
• Experience using SQL for data analysis, reporting, query development, and data extraction.
• Experience with AWS QuickSight or other business intelligence and data visualization platforms.
• Experience working with large datasets, survey data, reporting systems, and analytical methodologies.
• Knowledge of child support, Medicaid recovery, government operations, or related public sector programs.
• Strong analytical, auditing, and problem-solving skills.
• Ability to monitor and evaluate programs, processes, reporting practices, and operational performance.
• Experience presenting analytical findings, technical concepts, recommendations, and reporting outcomes.
• Strong written and verbal communication skills.
• Ability to adapt automated systems, recommend system enhancements, and support technical solutions.

Preferred or Trainable on-the-Job Qualifications

• Critical thinking and reasoning skills.
• Active listening and interpersonal communication skills.
• Reading comprehension skills.
• Strong inductive and deductive reasoning abilities.
• Attention to detail.
• Organizational, prioritization, and management skills.
• Verbal, written, and presentation skills.

Benefits

• Job Stability
• Career Growth
• Meaningful Work
• Supportive Work Environment

About the Agency

The Utah Office of Recovery Services promotes responsibility by providing child support services and supporting Medicaid recovery efforts. Learn more about our mission and how you can contribute.

EEO Statement

The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Supplemental Information

This position may be filled with a Career Mobility contract if filled with a current ORS employee. The applicant chosen to fill this position may have access and exposure to Federal Tax Information (FTI), Health Insurance Portability and Accountability Act (HIPAA) information, Criminal Justice Information (CJI), and other confidential information as defined by 45 CFR 303.21(a). Unauthorized access, use or disclosure is subject to federal and state penalties, fines, and disciplinary actions.