Senior Business Analyst, Central Programs Analytics

About the role

Do you have a passion for customer experience and a mindset for data-driven problem solving? Do you excel in dynamic, fast-paced environments and find joy in converting data into actionable insights? Are you adept at implementing data governance practices, defining data access and quality standards, and using AI to modernize analytics platforms? Do you enjoy innovating at speed to deliver scalable analytics solutions? If so, then Central Programs Analytics has an exciting opportunity for you!

Key job responsibilities

• Work with talented program managers, product managers, operations, and business leaders to design the Amazon network of the future.
• Apply analytics and technical expertise to rapidly analyze, validate, visualize, prototype, and deliver solutions.
• Collaborate with transportation, tech, operations, and finance teams to solve large ambiguous problems.
• Create best-in-class solutions for the middle mile network, delivering high quality customer experiences while minimizing cost and improving fulfillment speed.
• Drive cross-functional initiatives and understand the long-term requirements of all programs that leverage sort centers.

Basic Qualifications

• 5+ years of writing SQL queries and creating business intelligence reports using Tableau, Power BI.
• Bachelor's degree.
• Experience defining requirements and using data and metrics to draw business insights.
• Experience making business recommendations and influencing stakeholders.
• Experience with QuickSight dashboard and visual creation.

Preferred Qualifications

• MBA.

Company

• American Express is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
• Our inclusive culture empowers Amazonians to deliver the best results for our customers.

Pay

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

• USA, TN, Nashville - 106,400.00 - 151,800.00 USD annually
• USA, WA, Bellevue - 118,200.00 - 160,000.00 USD annually

Benefits

• Comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage).
• 401(k) matching.
• Paid time off.
• Parental leave.