Senior Business Analyst - Banking Technology Consulting

About the Role

We are seeking a Senior Business Analyst who combines strong banking domain expertise with a solid understanding of technology and systems. This is a highly client-facing consulting role where you will serve as a trusted advisor, helping bridge business and technology teams to deliver successful outcomes for our clients.

The Senior Business Analyst serves as a strategic and hands-on partner to client business, operations, compliance, and technology teams. This role is responsible for understanding business objectives, analyzing current-state processes, identifying opportunities for improvement, and helping clients navigate complex technology and operational transformations.

The ideal candidate brings experience working on banking technology initiatives and can confidently engage stakeholders across varying levels of technical and business sophistication. Success in this role requires strong analytical thinking, excellent communication skills, a consultative mindset, and the ability to translate complex business needs into practical, actionable solutions.

What You'll Do

• Serve as a trusted advisor to client stakeholders throughout transformation and implementation initiatives.
• Build strong relationships across business, operations, compliance, and technology teams.
• Facilitate discovery sessions, requirements workshops, and solution discussions.
• Communicate complex concepts clearly to both executive and operational audiences.
• Challenge assumptions constructively and help stakeholders make informed decisions.
• Analyze existing business processes, identify inefficiencies, and uncover opportunities for improvement.
• Lead requirements gathering and documentation efforts, including business requirements, functional specifications, workflows, and process maps.
• Collaborate with client teams and vendor partners to evaluate solution options and recommend approaches that balance business objectives, scalability, operational efficiency, and regulatory requirements.
• Assess business impacts associated with new systems, integrations, and technology deployments.
• Translate complex processes into clear visual and written documentation that supports design, testing, and implementation activities.
• Support banking technology implementations, platform migrations, and transformation initiatives from discovery through deployment.
• Lead or support User Acceptance Testing (UAT) efforts, including test planning, test case development, execution coordination, defect management, and business validation activities.
• Partner with business and technology teams to ensure solutions meet functional, operational, and regulatory requirements prior to production deployment.
• Help clients navigate organizational change and adoption of new technologies and processes.
• Monitor implementation outcomes and identify opportunities for continuous improvement following go-live.

Required Qualifications

• 5+ years of experience in banking, fintech, consulting, business analysis, business architecture, product delivery, or solution design.
• Strong understanding of banking operations, workflows, and technology ecosystems.
• Experience participating in banking technology implementations, platform migrations, integration projects, or transformation initiatives.
• Proven ability to gather requirements, facilitate workshops, and drive stakeholder alignment.
• Strong analytical and problem-solving skills with the ability to break down complex challenges and identify practical solutions.
• Exceptional written and verbal communication skills.
• Ability to quickly learn client systems, processes, products, and terminology.
• Strong client-facing consulting skills with the ability to build credibility and trust.
• Experience supporting technology implementations, platform migrations, or UAT activities within banking or financial services environments.

Preferred Experience

• Digital banking implementations
• Treasury management platforms
• Core banking modernization or conversion initiatives
• Banking technology implementations
• Fintech integrations
• Commercial banking operations
• Payments and cash management
• User Acceptance Testing (UAT), business validation, and implementation readiness activities

Preferred Technical & Industry Experience

• Familiarity with banking platforms such as Fiserv, Finxact, Bottomline, Q2, Savana, or similar solutions.
• Working knowledge of BSA/AML, OFAC, and related banking regulatory requirements.
• Experience with Jira, Miro, Lucid, Figma, Visio, or similar collaboration and process-mapping tools.
• Bachelor's degree in Business, Finance, Information Systems, or a related field.

What Makes Someone Successful in This Role

• Naturally consultative and collaborative.
• Comfortable navigating ambiguity and solving complex business challenges.
• Able to bridge the gap between business stakeholders and technical teams.
• Detail-oriented while maintaining a strategic perspective.
• Comfortable working directly with clients and influencing decisions.
• Takes ownership and is willing to roll up their sleeves to drive outcomes.
• Passionate about helping financial institutions modernize and improve how they operate.
• Subject matter expertise in the domain area(s).

About Our Team & Culture

Ignite Banking is a high-performing team of senior consultants working on mission-critical, complex financial services projects. We are united by a shared belief that innovation, accountability, and collaboration drive the best results.

Our culture is built on five guiding principles:

• Treat people well – Our employees are our greatest asset.
• Create opportunities – Drive growth, value, and satisfaction.
• Take ownership – Empower and enable associates.
• Go beyond the expected – Success requires more than the minimum.
• Celebrate wins – Recognize and appreciate all contributions.

Who We Hire

We seek individuals who thrive in dynamic environments, embrace technical and business complexity, and are motivated to deliver meaningful impact. Whether your expertise lies in digital or payments technologies, enterprise data strategy, or operational transformation, Ignite Banking is a place where ambitious and talented professionals can grow and make a difference.

About Us

Ignite Banking is a boutique consulting firm serving exclusively banks and financial institutions in hands-on technology delivery roles. We are not a staffing firm. We are a trusted partner to our clients, standing shoulder to shoulder with them while we work together to deliver technically complex capabilities/projects/programs. Our engagements support all aspects of retail and commercial banking, including digital channel transformation, payments, core banking, software and outsourcing, enterprise distributed software, and beyond. Our experts help our clients navigate the most challenging aspects of selecting and implementing new technology, saving them time, frustration, and financial resources. Our consultants have a deep and thorough knowledge of the major enterprise banking platforms and digital channel vendors. Our understanding of the various market offerings allows us to separate fact from spin, and provide clients unbiased guidance about which products best suit their needs. Our experts collaborate with key stakeholders across the enterprise, and partner with vendors to find the right solution to achieve business goals. We select associates based on how well their specific background and subject matter expertise aligns with the needs of the clients we serve. Our consultants share a can-do, roll-up-your-sleeves approach. We're team players, and we're in the trenches with our clients, ready to do the hard work it takes to build a stronger, more efficient organization. In short, we have the right solution and the relevant people to create real results.