Senior Business Analyst

About the role

This key position supports the IT environment (servicing, infrastructure, and originations). Provides guidance of available technologies, identifies, and implements process improvements and production support. Requires minimal supervision and demonstrates ability to operate autonomously. This includes assistance in preparing the test environment and executing manual and automated testing.

Responsibilities

• Work directly with the business users and financial analysts.
• Interview customers to analyze, clarify and document, business processes and customer requirements.
• Define and assist in resolving business/technical related challenges.
• Facilitate meetings with business and technical team members to drive towards project completion.
• Plan and execute the management and maintenance of projects.
• Support projects as they move from initiation to implementation and conduct project reviews with impacted staff.
• Develop user acceptance test cases based on the requirements defined.
• Prepare instructional documentation and update user documentation to reflect new modifications.
• Absorb and maintain business analyst role-based policies and procedures.
• Other duties as assigned by management.

Requirements

• Bachelor’s degree required.
• Master’s degree a plus.
• 8+ years’ experience in a MIS consumer or business analysis role.
• 3-5 years project coordinator experience preferred.

Qualifications

• Expert listening and interpersonal skills.
• Strong written and verbal communication skills.
• Expert organizational skills and attention to detail.
• Strong prioritization and interpersonal skills to balance multiple demands.
• Inquisitive, curious, highly self-motivated to learn new business concepts.
• Expert problem solving and analytical skills.
• Ability to communicate ideas in both technical and user-friendly language.
• Ability to build team and external business relationships.
• Ability to collaborate with team members to achieve results.
• Solid balance of technical and business-related knowledge.

Skills

• Expert listening and interpersonal skills.
• Strong written and verbal communication skills.
• Expert organizational skills and attention to detail.
• Strong prioritization and interpersonal skills to balance multiple demands.
• Inquisitive, curious, highly self-motivated to learn new business concepts.
• Expert problem solving and analytical skills.
• Ability to communicate ideas in both technical and user-friendly language.
• Ability to build team and external business relationships.
• Ability to collaborate with team members to achieve results.
• Solid balance of technical and business-related knowledge.

Benefits

• Medical, dental, and vision insurance.
• Health Savings Account with employer contribution.
• 401(k) Retirement plan with employer match.
• Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave.
• Adoption Assistance.
• Tuition & Certification reimbursement.
• Employee Mortgage Loan Program.
• The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships.

Pay

Compensation is commensurate with experience.

Schedule

Hours are flexible and can vary based on project needs.