Senior Business Analyst

Key Roles & Responsibilities

• Partner with Dev Lead, QA and Product Owners to support agile technology delivery across key initiatives.
• Utilize available internal AI tools to: Analyze current state system capabilities, dependencies, and design.
• Define target state user journeys, use cases, workflows, and business processes aligned with product goals and control requirements.
• Identify, create, and validate epics and user stories for agile sprints.
• Define acceptance criteria, generate and review test cases/scenarios, and support user acceptance testing (UAT) as needed.
• Prepare presentations and provide regular status updates.
• Track and report on KPIs, feature adoption, and usage metrics where applicable.
• Develop conceptual mock-ups to effectively communicate proposed changes and ideas.
• Support backlog refinement and assist with prioritization of features.
• Work on journaling and BPM workflows.
• Collaborate with stakeholders to demonstrate capabilities, gather requirements, and track user feedback.
• Partner with PMO and technology delivery teams to organize and plan product releases effectively.

Required Skills

• 7 to 10 years in banking or finance organizations as a Business Analyst.
• Bachelor’s degree required.
• Proven ability to define, analyze, document, and communicate product and application requirements across waterfall, agile, or hybrid environments.
• Experience in wealth management is preferred.
• Strong RCA and data analysis capabilities.
• Excellent organizational skills with a high level of attention to detail.
• Strong written and verbal communication skills.
• Self-starter with the ability to manage multiple tasks effectively under tight deadlines.

Desired Skills

• Business Analysis certification.
• Understanding of US Financial Advisory Dom

About Mphasis

Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis' Front2Back™ Transformation approach. Front2Back™ uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis’ Service Transformation approach helps 'shrink the core' through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients.