Senior Business Analyst

What We Offer You

• Hybrid work environment - 3 days/week onsite
• Competitive compensation with a base salary + performance bonus
• Robust benefits package, including:
• Enhanced 401(k) and financial planning support
• Tuition reimbursement and professional development
• Wellness programs, including an onsite gym
• Free coffee at our onsite café
• Flexible work hours
• Employee Business Networks
• A stable, mission-driven workplace where your impact truly matters

How you will make an Impact

• Collaborate with IT, Project Management, Market Development, and System Operations to design and implement multi-year projects that impact the groups listed above.
• Develop clear, concise business requirements for existing and new software.
• Perform thorough testing and review proposed changes to departmental software and processes while identifying and mitigating gaps.
• Review existing software and processes used by the Control Room, Forecast Office, Outage Coordination, and Engineering groups to identify areas for improvement.
• Assist with the development of internal and external training materials related to major projects or derived from completed analytical findings.
• Support the ongoing refinement and revision of Operating Procedures and associated documentation based on changes to processes, tools, and software.

What we are looking for

• Bachelor's degree in Business, Engineering, or a related field
• Basic knowledge of ISO New England System Operations
• Knowledge of ISO New England Market Rules and Procedures
• Ability to work effectively in a collaborative, team-oriented environment
• Strong Interpersonal and communication skills
• Strong analytical mindset with the willingness to ask questions and seek clarity
• Desired but Not Required: Familiarity with Confluence, Jira, or process documentation
• Experience involving documentation, requirement writing, or system analysis
• Experience writing test plans and performing system testing

Pay

The expected salary range for this position is $105,000 - $140,000 per year. This role is also eligible for an annual performance bonus.

Schedule

This is a U.S. based role. If the successful candidate resides outside of the U.S., relocation will be required.