Senior Business Analyst

About the role

A leading technology company specializing in healthcare solutions, dedicated to improving the health and well-being of vulnerable populations, is seeking a talented individual to join their team. This organization leverages data and technology to solve some of healthcare's most complex challenges, offering a dynamic environment for career growth, flexibility, and continuous learning.

Responsibilities

• Serve as a lead analyst for complex, multi-system claims and financial processing activities within Medicaid programs.
• Develop a deep understanding of end-to-end medical claims and financial processes to evaluate data and identify processing issues.
• Analyze contact center workflows, tools, performance metrics, and SLA requirements to identify trends and improvement opportunities.
• Partner with supervisors and managers to support operational data analysis, including querying datasets for performance initiatives.
• Design, document, and recommend enhancements to business processes that support operational effectiveness.
• Apply analytical and relational database tools to quantify trends, assess impacts, and uncover anomalies.

Requirements

• 6+ years of experience as a Business Analyst in the Healthcare Industry, with 3+ years in Medicaid or Medicare preferred.
• Understanding of computer programming concepts, including configuration, development, and batch processing.
• Advanced proficiency with analytical tools such as Microsoft Excel, Access, and SQL, and requirement-mapping tools like ALM platforms.
• Strong client-facing communication skills and the ability to translate client needs into actionable objectives.
• Strong analytical and business process re-engineering capabilities.
• Executive presence and effective communication with business leaders, clients, and technical teams.

Benefits

• Competitive salary range of $74,300 - $106,100 per year.
• Remote work environment within the contiguous United States.
• Flexible vacation policy.
• 401(k) employer match.
• Comprehensive health benefits.
• Educational assistance.
• Opportunities for continuous learning and career development through leadership and technical academies.