Senior Business Analyst

Job Duties

• Conducts in-depth analysis of business processes, identifying opportunities to eliminate bottlenecks and improve efficiency.
• Advises on and supervises process improvements, applying change management strategies.
• Leads interviews and manages data collection activities for initial project studies and design enhancements.
• Oversees the design and development of new data processing systems and supports modifications to existing systems.
• Develops business scenario specifications to define project requirements.
• Captures and documents fact-finding and study results and makes formal presentations of findings, recommendations, and specifications in written and in oral formats.
• Captures and documents fact-finding and study results and makes formal presentations of findings, recommendations, and specifications in written and in oral formats.
• Coordinates the creation of test data to ensure the project meets business user needs.
• Manages the testing process for newly developed and modified systems.
• Guides user development teams and creates or updates process maps and user documentation when necessary.
• Prepares and submits administrative reports as needed.
• Assesses and evaluates new and emerging technologies for potential use in a marine terminal setting.
• Prepares and manages budgets for third-party vendor support as required.

Job Requirements

• Must possess demonstrable skills in basic port business processes, vessel scheduling, and general port operations.
• Must possess demonstrable knowledge of Navis Terminal Management Systems, SAP, and Microsoft Office applications.
• The ability to deal effectively and professionally with the GPA staff on all levels as well as customers and the general public required.
• 3 to 5 years experience in computer systems and systems planning preferred.
• 5 to 10 years experience in marine port terminal operations preferred.
• 1-3 years of analytical experience required.
• Preferred Bachelor's Degree in Business, Computer Science or related field.
• TWIC - Transportation Worker Identification Credential required upon hire.
• Driver's License - Valid state driver's license required upon hire.