Jobs · Analyst · North Carolina

Senior Business Analyst

Charlotte Hornets · Charlotte, NC · 1 wk ago
AnalystFull-time

About the role

The Senior Business Analyst plays a pivotal role in advancing Hornets Sports & Entertainment’s (HSE) partnership strategy through fan research, sponsorship measurement, market intelligence and data-driven insights. You will be responsible for analyzing fan, consumer, and partnership performance data to support corporate partnership sales, retention, activation efforts and revenue growth.

Responsibilities

  • Develop data-driven insights and research that support partnership sales, renewals, retention initiatives and revenue growth.
  • Analyze fan demographics, consumer behavior, audience engagement, sponsorship performance, and marketplace trends to identify opportunities for partners and prospective sponsors.
  • Build and maintain dashboards, reporting tools, and analytical frameworks used to evaluate asset performance, fan engagement and business outcomes.
  • Partner with Solutions and Revenue Strategy to identify category white space and craft data-backed sales narratives that support new business development and revenue growth.
  • Conduct fan research, market intelligence studies, competitive benchmarking, and audience analysis to support partnership strategy and new business development.
  • Collaborate with Corporate Partnerships and cross-functional teams to develop insights and reporting that support partner recaps, renewal presentations, sales proposals and organizational objectives.
  • Integrate data from internal and external sources to identify trends, quantify partnership value and deliver actionable business recommendations.
  • Monitor industry trends, sponsorship best practices, and emerging research methodologies to continuously enhance the organization's partnership insights capabilities.
  • Perform other duties as assigned by leadership.

Requirements

  • To perform the job successfully, you should demonstrate the following competencies:
  • Proven experience (4+ years) in business analytics, partnership analytics, or strategy in a sports, entertainment, or related industry.
  • Demonstrated experience supporting partnership sales, activation and retention initiatives through research and analytics.
  • Advanced proficiency in data analytics tools (Excel, SQL, Python, or R) and business intelligence platforms (Tableau, Power BI, or similar).
  • Familiarity with fan research, sponsorship measurement and consumer intelligence platforms.
  • Strong understanding of sports business economics, revenue drivers, sponsorships, ticketing strategies and fan engagement metrics.
  • Excellent communication skills, with the ability to translate complex data into concise, compelling insights, recommendations, and sales narratives for both technical and non-technical audiences.
  • Highly organized, detail-oriented, and capable of managing multiple projects simultaneously in a fast-paced environment.
  • Self-motivated and solutions-focused, with the ability to work independently while thriving in a collaborative, cross-functional setting.
  • Professional demeanor with the ability to build strong relationships across departments and with external partners.
  • Willingness to work evenings, weekends and events as required within a professional sports environment.

Qualifications

  • To perform the job successfully, you should demonstrate the following qualifications:
  • Proven experience (4+ years) in business analytics, partnership analytics, or strategy in a sports, entertainment, or related industry.
  • Demonstrated experience supporting partnership sales, activation and retention initiatives through research and analytics.
  • Advanced proficiency in data analytics tools (Excel, SQL, Python, or R) and business intelligence platforms (Tableau, Power BI, or similar).
  • Familiarity with fan research, sponsorship measurement and consumer intelligence platforms.
  • Strong understanding of sports business economics, revenue drivers, sponsorships, ticketing strategies and fan engagement metrics.
  • Excellent communication skills, with the ability to translate complex data into concise, compelling insights, recommendations, and sales narratives for both technical and non-technical audiences.
  • Highly organized, detail-oriented, and capable of managing multiple projects simultaneously in a fast-paced environment.
  • Self-motivated and solutions-focused, with the ability to work independently while thriving in a collaborative, cross-functional setting.
  • Professional demeanor with the ability to build strong relationships across departments and with external partners.
  • Willingness to work evenings, weekends and events as required within a professional sports environment.

Skills

  • Proven experience (4+ years) in business analytics, partnership analytics, or strategy in a sports, entertainment, or related industry.
  • Demonstrated experience supporting partnership sales, activation and retention initiatives through research and analytics.
  • Advanced proficiency in data analytics tools (Excel, SQL, Python, or R) and business intelligence platforms (Tableau, Power BI, or similar).
  • Familiarity with fan research, sponsorship measurement and consumer intelligence platforms.
  • Strong understanding of sports business economics, revenue drivers, sponsorships, ticketing strategies and fan engagement metrics.
  • Excellent communication skills, with the ability to translate complex data into concise, compelling insights, recommendations, and sales narratives for both technical and non-technical audiences.
  • Highly organized, detail-oriented, and capable of managing multiple projects simultaneously in a fast-paced environment.
  • Self-motivated and solutions-focused, with the ability to work independently while thriving in a collaborative, cross-functional setting.
  • Professional demeanor with the ability to build strong relationships across departments and with external partners.
  • Willingness to work evenings, weekends and events as required within a professional sports environment.

Benefits

  • This is a full time benefit eligible position.
  • HSE is dedicated to creating and upholding a welcoming environment that celebrates diversity.
  • HSE provides valuable benefits and competitive time off policies to help you and your family lead healthy, balanced lives.
  • We are an equal opportunity employer and value diversity at our company.
  • We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
  • All requests for medical or religious accommodations to perform the stated job duties will be considered.

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