Senior Business Advisor, Payments Optimization

Calling all innovators – find your future at Fiserv. We’re a global leader in Fintech and payments, connecting financial institutions, corporations, merchants, and consumers millions of times a day. We move money and information quickly, reliably, and securely—whether you swipe a credit card, pay through a mobile app, or withdraw money from the bank.

About the role

As the primary resource for Payments Optimization, you will document current-state and future-state PEP+ processes, facilitate requirements gathering, support implementation activities, and assume ownership of these initiatives across both organizations.

Responsibilities

• Provide end-to-end support and ownership for system optimization efforts: Same Day Settlement, ACH Optimization and file changes, ACH credit push and reinitiation enhancements
• Establish comprehensive documentation of PEP+ business processes and workflows
• Create and maintain a centralized knowledge repository across both organizations
• Ensure business requirements remain aligned with technical implementation
• Support issue resolution, testing, and process optimization activities
• Reduce dependency on technical SMEs for business analysis functions
• Communicate directly with Credit One’s Product Owner and facilitate collaboration between business stakeholders, technology teams, and implementation partners
• Provide long-term ownership and governance for post-implementation enhancements

Requirements

• Strong working knowledge of PEP+ payment processing systems
• Experience documenting business processes, requirements, and operational procedures
• Strong understanding of ACH processing, settlement, and payments operations
• Experience supporting large-scale system optimization initiatives
• Excellent stakeholder management and cross-functional collaboration skills
• Ability to navigate Finxact and understand integration touchpoints to support future optimization efforts
• Valid and unrestricted U.S. work authorization (individuals with temporary visas, including F-1, H-1B, H-2, or TN, or those requiring sponsorship now or in the future, will not be considered)

Preferred Qualifications

• Ability to work in Las Vegas, NV
• Familiarity with Finxact and Savana platforms

Pay

Salary Range: $111,000.00 - $188,400.00 (ranges apply to employees in Colorado, Hawaii, Illinois, Nevada, Rhode Island, Vermont, and Washington; other states may differ). Eligible associates may receive an annual incentive opportunity delivered as a mix of cash bonus and equity awards at the Company’s discretion.