Senior Broker

Duties and Responsibilities

• Develop and maintain relationships with clients to ensure a high level of customer satisfaction
• Cook with internal teams and external stakeholders to ensure timely and cost-effective delivery of goods
• Ensure compliance with all relevant regulations and internal policies
• Manage and develop a team of brokers to achieve business objectives
• Analyze market trends and develop strategies to improve business performance
• Negotiate rates and terms with carriers and service providers
• Provide guidance and support to other members of the team as required

Educational background / Work experience

• Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field
• Minimum of 5 years of experience in logistics and freight forwarding, including at least 2 years of experience in a supervisory role
• Proven track record of developing and maintaining successful customer relationships
• Experience in negotiating rates and terms with carriers and service providers
• Excellent communication, negotiation, and problem-solving skills
• Strong analytical skills and attention to detail
• Demonstrated ability to lead and manage a team
• Knowledge of relevant regulations and industry standards
• Ability to prioritize and manage multiple tasks simultaneously

Function / Market & Industry Knowledge / Business Acumen / Processes

• Supervisory Responsibilities (if any)

Preferred Qualifications

• Master's degree in Business Administration, Logistics, Supply Chain Management, or a related field
• Professional certification in logistics or supply chain management

Language skills

• Fluent in English (oral and written)

Computer Literacy

• Proficiency in Microsoft Office Suite, especially Excel and PowerPoint
• Familiarity with logistics and supply chain management software systems