Senior Branch Operations Manager (Coral Gables, FL)

About the role

Oppenheimer & Co. Inc. (“Oppenheimer”) is a leading middle-market investment bank and full-service broker-dealer. With roots tracing back to 1881, the Company is engaged in a broad range of activities in the financial services industry, including retail securities brokerage, institutional sales and trading, investment banking (both corporate and public finance), equity & fixed income research, market making, trust services and investment advisory and asset management services. The firm is seeking a Senior Branch Operations Manager to join Oppenheimer’s Coral Gables branch, in Coral Gables, FL. Our office works with domestic, offshore, and institutional clients. This role will have a dual reporting structure to the Branch Office Manager and National Branch Operations Administrator.

Responsibilities

• All money movement, fund disbursement and/or fund receipt activity, in accordance with FINRA rules
• All order processing, including cancelations, corrections and other critical order-related workflow, including client service inquiries and resolutions
• Account opening
• Supervisory engagement with local resources (i.e. Branch Control Officer) to fulfill supervisory requirements
• Train and lead operational support staff
• Acts as liaison between the Branch and all Firm infrastructure areas
• Support Financial Professional onboarding
• Provides any special support as requested by Branch Manager

Qualifications

• At least 5+ years of brokerage/financial services experience along with management experience
• FINRA Registrations: Series 7, 63/65 or 66 and 8 or 9 & 10 required

Skills

• Strong attention to detail and accuracy
• Ability to navigate multiple computer systems, applications, and utilize search tools to find information
• Excellent verbal, written, and interpersonal communication skills
• Effective organizational, multi-tasking, and prioritizing skills
• Able to work independently, proactively and innovatively while exercising sound judgment
• Intelligent, enthusiastic self-starter with proven ability to work closely with Financial Advisors and other team members
• High ethical standards
• Excellent time management conflict resolution skills
• Strong working knowledge of Microsoft Office Suite