Senior Billing Specialist

About the role

A leading law firm is seeking an experienced Sr. Billing Specialist to manage complex, high-volume billing portfolios for institutional and high-profile clients. This individual will serve as a billing subject-matter expert, partnering with attorneys, Accounting, Legal Support Services, and other internal teams to provide comprehensive billing and client account support.

Responsibilities

• Manage complex domestic and international billing portfolios, including high-volume and electronic billing accounts
• Oversee the full billing cycle, including prebill review, invoice preparation, approvals, finalization, and submission
• Process billing adjustments such as write-offs, deferrals, and time transfers
• Research and resolve billing inquiries and electronic invoice rejections
• Maintain and communicate detailed client billing requirements and Outside Counsel Guidelines
• Prepare and review monthly billing, accrual, forecasting, and financial reports
• Generate and submit electronic billing files, including LEDES, according to client requirements
• Coordinate global billing activities and communicate with international offices to ensure timely and accurate invoicing
• Monitor client budgets and follow up on billing issues that may impact financial performance
• Track and resolve Accounting Service Desk requests within established deadlines
• Partner with internal teams to improve billing processes and overall client service
• Serve as a resource and backup for billing leadership when needed
• Train and mentor other billing team members
• Support process improvement initiatives and special projects

Requirements

• 4+ years of law firm billing or client accounting experience
• Hands-on experience with Aderant or Elite 3E is required
• Experience managing complex, high-volume billing portfolios
• Strong knowledge of electronic billing platforms and LEDES
• Experience with client billing guidelines and Outside Counsel Guidelines
• Domestic and international billing experience strongly preferred
• Strong analytical, organizational, and problem-solving skills
• Excellent communication and client-service abilities
• Ability to manage multiple priorities and meet strict billing deadlines
• Experience training or mentoring other billing professionals is a plus

Schedule

100% Remote. Open to candidates located within the U.S. Must be able to collaborate effectively with attorneys, clients, and internal teams across multiple time zones. Remote work environment with regular virtual communication and team collaboration.