Senior Billing Specialist

What You'll Be Doing

• Manage full-cycle billing for complex domestic and international client portfolios
• Review and revise prebills/proformas and coordinate billing adjustments, write-offs, transfers, and approvals
• Finalize and distribute invoices in accordance with client-specific billing requirements
• Handle electronic billing submissions and troubleshoot invoice rejections
• Prepare LEDES files and work across e-billing platforms
• Track client billing guidelines and ensure invoices remain compliant with outside counsel requirements
• Prepare accruals, forecasts, and recurring billing/account reports
• Analyze billing data and research discrepancies or account issues
• Partner directly with attorneys, internal finance teams, and international counterparts to keep billing cycles on track
• Help resolve more complex billing matters and serve as a resource to less experienced team members
• Provide training and guidance on billing procedures and best practices

What We're Looking For

• 5+ years of direct billing/client accounts experience within a law firm or professional services environment
• Experience managing complex billing matters, including e-billing
• Experience with Elite or Aderant
• Familiarity with e-billing tools such as eBillingHub, BillBlast, or similar platforms
• Strong Excel skills and comfort working with financial and billing data
• Excellent attention to detail, organization, and problem-solving skills
• Ability to communicate confidently with attorneys, internal stakeholders, and finance teams
• Prior experience acting as a lead, mentor, or escalation point is preferred
• Experience supporting international or global billing arrangements is a plus