Senior Billing Specialist

Who You Are

• A detail‑driven billing professional who thrives in a fast‑paced, client‑focused environment
• Skilled at managing large, complex billing portfolios with accuracy and consistency
• Confident communicating with senior stakeholders, including attorneys, clients, and internal teams
• Adept at interpreting billing guidelines, fee arrangements, and matter budgets
• Comfortable working independently while also contributing to a collaborative team culture
• Someone who anticipates issues, proposes solutions, and maintains a high level of professionalism
• A mentor who enjoys sharing knowledge and supporting colleagues’ development
• Highly organized, able to prioritize competing deadlines, and committed to delivering exceptional service
• Experienced with Microsoft Office and familiar with law firm financial systems

What You’ll Do

• Take full ownership of the billing cycle for an assigned group of client matters
• Build strong working relationships with attorneys, business services teams, and clients to ensure billing accuracy and compliance
• Review client billing terms, outside counsel guidelines, and agreed rates to prepare bills that meet all requirements
• Manage work‑in‑process and generate invoices aligned with alternative fee arrangements, monitoring fee caps, discounts, and budgets
• Identify potential billing issues early and recommend solutions to prevent delays or discrepancies
• Oversee the full prebill‑to‑final‑bill workflow, ensuring timely review, revision, and submission
• Submit finalized bills and eBills in the correct formats and confirm they are posted in the financial system
• Partner with eBilling and client onboarding teams to ensure accurate setup and smooth submission of electronic invoices
• Follow up proactively on invoice acceptance and payment status, collaborating with collections to reduce outstanding balances
• Communicate directly with partners, assistants, and clients regarding billing questions, revisions, and special requests
• Prepare ad hoc billing reports and provide insights based on trends and realization
• Serve as a resource for team members, offering guidance, training, and process knowledge
• Support cross‑training efforts to ensure consistent coverage across portfolios
• Create billing schedules, analyses, and monthly reporting for partners or finance leadership
• Contribute ideas for process improvements and participate in ongoing optimization initiatives
• Take on additional responsibilities as needed

What Success Looks Like

• Billing cycles for your assigned matters run smoothly, accurately, and on schedule
• Attorneys and clients view you as a trusted partner who communicates clearly and delivers consistently
• eBilling submissions are completed without issue, and payments are received in a timely manner
• You identify and resolve potential billing challenges before they escalate
• Team members rely on you as a knowledgeable, supportive resource
• Reporting is accurate, timely, and useful for decision‑making
• You demonstrate strong judgment, initiative, and ownership of your portfolio
• You contribute to a positive team environment and help strengthen billing operations overall

Salary

$110,000 – 115,000 per year, based on experience

Location

New York, NY or Roseland, NJ – Hybrid