Senior Billing Coordinator

About the role

A leading law firm is seeking an experienced remote Senior Billing Specialist to manage complex, high-volume billing portfolios for institutional and high-profile clients. This individual will serve as a billing subject-matter expert, partnering with attorneys, Accounting, Legal Support Services, and other internal teams to provide comprehensive billing and client account support.

Responsibilities

• Manage complex domestic and international billing portfolios, including high-volume and electronic billing accounts
• Oversee the full billing cycle, including prebill review, invoice preparation, approvals, finalization, and submission
• Process billing adjustments such as write-offs, deferrals, and time transfers
• Research and resolve billing inquiries and electronic invoice rejections
• Maintain and communicate detailed client billing requirements and Outside Counsel Guidelines
• Prepare and review monthly billing, accrual, forecasting, and financial reports
• Generate and submit electronic billing files, including LEDES, according to client requirements
• Coordinate global billing activities and communicate with international offices to ensure timely and accurate invoicing
• Monitor client budgets and follow up on billing issues that may impact financial performance
• Track and resolve Accounting Service Desk requests within established deadlines
• Partner with internal teams to improve billing processes and overall client service
• Serve as a resource and backup for billing leadership when needed
• Train and mentor other billing team members
• Support process improvement initiatives and special projects

Qualifications

• 4+ years of law firm billing or client accounting experience
• Hands-on experience with Aderant or Elite 3E is required
• Experience managing complex, high-volume billing portfolios
• Strong knowledge of electronic billing platforms and LEDES
• Experience with client billing guidelines and Outside Counsel Guidelines
• Domestic and international billing experience strongly preferred
• Strong analytical, organizational, and problem-solving skills
• Excellent communication and client-service abilities
• Ability to manage multiple priorities and meet strict billing deadlines
• Experience training or mentoring other billing professionals is a plus

Work Arrangement

• 100% Remote
• Open to candidates located within the U.S.
• Must be able to collaborate effectively with attorneys, clients, and internal teams across multiple time zones
• Remote work environment with regular virtual communication and team collaboration