Senior Banking Associate

Job Opening Details

The Part-Time Senior Banking Associate position is available at the Bank of Utah's Heber City Branch. The position requires working Tuesday, Thursday, and Friday.

Qualifications

• High school diploma or equivalent required.
• Three or more years of banking or financial services experience required.
• Demonstrated experience supporting lending or specialized servicing functions.
• Proven ability to independently manage complex client issues.
• Strong judgment, attention to detail, and ability to influence outcomes without direct authority.
• Experience with coaching and developing team members.
• Must be at least 18 years of age.

Key Responsibilities

• Client Relationship Servicing: Support consumer and business lending processes, assist with intake, documentation, servicing requests, and loan-related inquiries. Provide operational and servicing support for specialized account types and specialty deposit services.
• Operational Execution: Serve as an escalation point for complex or higher-risk client issues, partner with branch leadership and internal specialists to resolve non-routine or sensitive cases, maintain advanced knowledge of applicable products, procedures, and regulatory requirements, guide clients through complex or sensitive matters.
• Leadership, Development & Collaboration: Serve as a subject matter resource, provide ongoing coaching and feedback to support onboarding, strengthen technical skills, and reinforce service, compliance, and risk standards, model strong service, compliance, and operational standards to strengthen overall branch performance, support branch performance, client retention, and operational consistency.

Benefits of Working with Us

• Great work-life balance with a Monday-Friday schedule.
• Competitive pay and benefits, including medical, dental, and vision plans, a 401(k) plan and match up to 5 percent in our employee stock ownership program, 12 paid bank holidays + paid time off, including paid parental leave, volunteer opportunities, and awards and recognition.