Senior Banker III

Responsibilities

• Develops an understanding of customers’ needs and expectations, and offers products and services that address those needs and expectations.
• Establishes and grows customer relationships, including utilizing business partners as appropriate.
• Supports the branch supervisors in creating the best customer experience possible.
• Ensures quality and accuracy of work.
• Demonstrates sound technical knowledge, including of Bank products and services.
• Displays expertise with the Bank’s digital products and is a resource for customers and other employees as needed.
• Performs branch settlement, basic recycler troubleshooting, and branch opening and closing as needed.
• Stays informed of alerts and other company communications.
• Acts as a resource to branch staff for operational questions and issues.
• Maintains proficiency in regulatory compliance.
• Complies with all Bank policies including those pertaining to confidentiality, email, and others.
• Maintains primary responsibility for vault cash, including cash orders and shipments, and the accuracy thereof.
• Maintains proficiency in regulatory compliance.
• Maintains primary responsibility for vault cash, including cash orders and shipments, and the accuracy thereof.
• Ensures adherence to security and audit related protocols, including cash audits, safe deposit auditing, alarm testing, ATM settlement, and recycler operations and settlement.
• Is an active part of the branch team; identifies what needs to be done and steps in as needed.
• Supports the branch supervisors in implementing Bank policies, procedures and initiatives.
• Acts as a resource for other team members and supports branch supervisors in creating a positive work environment.
• Fulfills the functions of an Assistant Branch Manager in absence of said manager.
• Opens and closes the branch and acts as manager in charge as needed.
• Performs the functions of a Senior Banker or Banker as necessary and appropriate.
• Makes decisions dependably and consistently in alignment with the values and standards of the Bank.
• Recognizes and prevents fraud and acts as a resource for branch staff in recognizing and preventing fraud.

Requirements

• Education: High School Diploma or its equivalent is required. Some college.
• Work Experience: 3+ years of Banker experience or similar customer service related position within banking is required.
• Knowledge, Skills, and Abilities: Must possess knowledge of basic math principles and be able to perform basic mathematical procedures. Demonstrated customer service, sales, organizational, communication, and interpersonal skills. Strong attention to detail. Must possess at least intermediate technology skills, including knowledge of Microsoft Office. Scheduling and work location flexibility required. Must be able to sit for extended periods of time. Must be able to stand for extended periods of time and lift 25 pounds.
• Licenses and Certifications: Must attain designation of Notary Public within 6 months.

Pay

The expected annual pay range for this role is $45,122 to $74,451. The pay range is the salary we in good faith expect to pay for this role at the time of posting. Actual compensation paid may fluctuate higher or lower than the posted range and the range may be modified in the future due to several factors including, but not limited to, relevant experience, certifications, and qualifications, internal equity, adjustments to the requirements and responsibilities of the job, business needs, and economic and market data.