Banker III

About the role

As a Banker, you’ll be the welcoming face of the branch and a key partner in helping clients reach their financial goals. Your work ensures that every interaction is accurate, friendly, and aligned with our commitment to exceptional service.

Responsibilities

• Process client transactions accurately and efficiently while following established policies and procedures.
• Provide an excellent client experience and represent the Bank with professionalism and care.
• Help clients achieve financial goals by referring products, services, and Bank specialists when appropriate.
• Serve as a leader in sales, operations, and client service within the branch.
• Support branch operations, including mentoring, training, and coaching members of the teller team.
• Work collaboratively to complete assignments with quality and timeliness, with or without direct supervision.
• Maintain strong personal reliability and punctuality.
• Engage in in-person and phone conversations to identify and sell Bank products and services, meeting minimum referral standards.
• Open new accounts using the Banner Way sales process, when assigned.
• Ensure full compliance with policies, procedures, security requirements, and regulatory standards.

Requirements

• A High School Diploma or GED (Required).
• Two or more years of teller experience that includes sales experience with established goals (Required).

Qualifications

• Strong organizational skills and enjoyment of focusing on details.
• Comfortable with Windows-based applications, calculators, and basic PC tasks.
• Solid math, negotiation, and problem-solving abilities.
• Clear communication in both verbal and written formats, and polished phone and email etiquette.
• Ability to build relationships easily and provide excellent customer service in every interaction.
• Able to work branch hours as scheduled.
• Able to lift and move up to 25 pounds as part of essential job functions.

Skills

• Windows-based applications.
• Calculators.
• Basic PC tasks.
• Solid math skills.
• Negotiation skills.
• Problem-solving skills.
• Clear verbal and written communication.
• Customer service skills.
• Lifting and moving up to 25 pounds.

Benefits

• Targeted starting salary range (based on experience): $20.35- $ 27.53/hr.
• Annual incentive potential.
• Comprehensive employee benefits, including:
• Medical, dental, vision, LTD, STD and life.
• Paid vacation time, sick time and 11 company paid holidays.
• Tuition reimbursement.

Pay

• Targeted starting salary range (based on experience): $20.35- $ 27.53/hr.

Schedule

• Branch hours as scheduled.