Senior AWS Subject Matter Expert

Aws Environment Management

Oversee and maintain the existing AWS Organization while ensuring adherence to industry best practices.

Cloud Architecture

For both ITS and agencies, design, review, and implement AWS solutions that meet performance, security, and scalability requirements.

Troubleshooting and Support

Serve as a senior point of contact for complex AWS-related issues including network connectivity. This will require coordination with internal teams and agencies to determine root cause and remediation strategies.

Vendor Relationships

Work with AWS and other third-party vendors to integrate various products into the overall AWS ecosystem.

Mentorship and Training

Provide knowledge transfer, training, and coaching staff members to build internal cloud expertise. Help with creation and maintenance of technical documentation, standards, and playbooks.

Governance and Security

Work with ITS and agency security teams to ensure industry best practices and various compliance requirements are met.

Deep Knowledge of Key AWS Services

• EC2
• S3
• RDS
• VPC
• IAM
• Lambda
• CloudFormation
• and others

Experience

• Leading cloud migrations or implementations in a complex multi-account environment
• Strong network troubleshooting abilities to help resolve connectivity issues both inside the AWS cloud environment and ingressing/egressing to the State's on premises environment
• Familiarity with AWS Landing Zone implementations and management using AWS Landing Zone Accelerator
• Proficiency with infrastructure as code (CloudFormation, Terraform, AWS CDK) and CI/CD pipelines
• Experience implementing security best practices (e.g., IAM policies, encryption, network segmentation, and SCPs)
• Experience with DevOps principles, containerization (Docker, ECS, EKS), and serverless architectures

Skills

• Strong troubleshooting abilities across networking, storage, and compute layers in AWS
• Excellent written and verbal communication skills, with the ability to explain complex concepts to both technical and non-technical stakeholders
• Proven experience mentoring staff and fostering a collaborative, learning-focused environment
• Effective problem-solving skills and the ability to remain calm and focused under pressure
• Strong organizational skills, capable of managing multiple projects and priorities simultaneously
• Ability to lead architectural reviews and navigate ambiguity in designing solutions to complex business problems

Aws Professional-Level Certification

• AWS Certified Solutions Architect Professional
• AWS Certified DevOps Engineer Professional

Experience in a Government or Highly Regulated Environment

• Knowledge of ITIL, project management methodologies (e.g., PMP, Agile), and enterprise IT governance frameworks
• Familiarity with other public cloud providers and hybrid-cloud environments
• Working knowledge of common scripting/programming languages (Python, Bash, PowerShell)