Senior AV Field Engineer - Integration

About Diversified

Diversified is a global leader in audiovisual and media technology. We design and build innovative spaces and experiences for clients across various industries.

What To Expect At Diversified

You’ll work on exciting and complex projects with opportunities to grow your career. We offer a collaborative and flexible work environment, competitive pay and benefits, and a culture that values diversity, inclusion, and innovation.

How You’ll Contribute

• Commission systems in the field.
• Optimize all the settings in the equipment to ensure the system is operating as designed.
• Work closely with the system programmer to ensure the control system is functioning as without any issues.
• Mentor and provide remote assistance and support to other FE’s.
• Diagnose known and found problems and formulate solutions.
• May be required to regularly lead a team on large projects.

What You’ll Do

• Remote systems work with programmers is common to load new code and troubleshoot issues.
• Keep current on technology, latest firmware updates, common field issues.
• Provide training and support for other FE’s and for the most complex systems and tasks.

Physical Working Environment

• Physical Demands: The physical demands described here are representative of those that may be met by an employee. The employee may be exposed to construction site conditions on a regular basis.
• Specific vision abilities required for this job include close vision, distance vision, peripheral vision and depth vision.

Education & Certifications

• Networking knowledge and/or certifications: ISF Certification for displays is desired, AVIXA CTS Certification is required, AVIXA CTS-D or CTS-I is preferred, DSP certification from one or more of the following manufacturers: Biamp, QSC, BSS, Level one programming/configuration certification from Crestron and/or Extron.
• Other relevant certifications may be required or preferred based on the technology focus of the position.

Required Skills/Qualifications

• Five or more years directly related experience as an FE.
• Excellent Verbal and Written English Skills.
• Good customer service skills.
• Field installation and/or system design experience.
• Employee must possess a valid driver’s license in their state of residence.
• Be familiar with audio, video and network-based systems and equipment.
• Ability to diagnose, troubleshoot and resolve complex technical problems.

What We Offer

• Competitive compensation.
• A comprehensive benefits package designed to support your health, financial wellbeing, and work-life balance.
• Multiple medical plan options to fit you and your family’s needs.
• HSA & HRA company contributions.
• Dental coverage, including orthodontic benefits, and vision plans.
• Company-paid Benefits: Basic Life, AD&D, Short-Term and Long-Term Disability insurance, Employee Assistance Program (EAP), Generous paid time off — 3 weeks PTO plus company holidays and floating holidays, 401k with company match, Paid maternity leave, Healthcare and Dependent Care Flexible Spending Accounts (FSA), A wide range of voluntary benefits including Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Life and AD&D coverage, and Legal Services, Commuter benefits.