Senior Associate, User Design Experience

About the role

This role involves designing and connecting end-to-end user journeys, translating defined directions into clear flows, UI, and interaction patterns, and driving standardization of high-performing patterns across journeys.

Responsibilities

• Design and connect end-to-end journeys
• Translate journey direction into clear flows, UI, and interaction patterns
• Identify friction, drop-offs, and gaps, and propose improvements
• Connect individual touchpoints into a cohesive, intuitive end-to-end experience
• Drive standardization of high-performing patterns across journeys
• Support performance and optimization
• Partner with Product and Analytics to define success metrics and support experimentation
• Apply and scale design systems across the ecosystem
• Inform and shape system evolution by identifying high-performing patterns and proposing them for reuse
• Own design decisions within the growth & conversion lane that align with system standards and experience principles

Requirements

Not specified.

Qualifications

Not specified.

Skills

Not specified.

Benefits

Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Pay

$115,000 - $135,000

Schedule

Hybrid - 1 day per week