Senior Associate, Treasury Management Associate

Overview

The role of Treasury Management Associate (TMA) is aligned to one or more Commercial Banking business segments. The TMA provides primary sales support to meet new business generation and revenue retention targets. Responsibilities include:

• Assists with sales call preparation by preparing account schematics, pricing proformas, proposal documentation, and providing inputs into sales/relationship review presentations.
• Aids in client acquisition and relationship maintenance by identifying client needs and facilitating client onboarding of treasury management services.
• Prepares, reviews, and executes treasury management documentation in accordance with Capital One’s policies and procedures.
• Coordinates with internal partners to ensure successful implementation, product ramp-up, and accurate billing of products and services.
• Liaises with Client Services, Implementations, and other partner teams to assist clients in navigating the bank.
• Routes client service issues to appropriate partners for completion and communicates ownership back to stakeholders.
• Supports Treasury Management Sales in relationship planning, gathering information, and updating pipeline as needed.
• Takes ownership of metrics defined in the Treasury Management Dashboards and ensures they are updated accordingly.
• Manages risk management responsibilities associated with assigned portfolio.

Desired Attributes & Skills

• Proactive client-first approach.
• Delivers timely, error-free work.
• Demonstrates the ability to balance competing priorities with solid follow-up.
• Possesses strong oral and written communication skills.
• Exhibits established business acumen.

Basic Qualifications

• High school diploma, GED, or equivalent certification.
• At least 2 years financial services, commercial bank, or client service experience.

Preferred Qualifications

• Bachelor’s degree or military experience.
• At least 1 year of experience with treasury management products.