Senior Associate Technical Account Manager
About the role
The Senior Associate Technical Account Manager assists clients in leveraging Publica's product to its fullest potential, troubleshoots unexpected behavior, and serves as the liaison between end-users and internal product and engineering teams.
Responsibilities
- Assist clients in maximizing the use of Publica's product
- Provide technical support and troubleshooting for client issues
- Communicate complex technical concepts to both technical and non-technical stakeholders
- Author clear technical documentation for client self-service
- Ensure clients' inventory is maximized through the use of Publica's OTT Header Bidding solution
Requirements
- Proven track record of proactive problem-solving and analytical mindset
- Demonstrated experience in a client-facing technical role
- Strong communication skills, able to translate and explain complex technical concepts
- Proficiency in SQL, Excel, and authoring technical documentation
- Preferred background in programmatic advertising technology
Qualifications
- Experience with tools like MySQL, Amazon Athena, or Databricks
- Experience with tools like OpenRTB, server-side ad insertion, and video/display ad serving
Skills
- Technical expertise in programmatic advertising and CTV ecosystem
- Ability to communicate technical concepts to both technical and non-technical audiences
Benefits
Publica offers a comprehensive benefits package including paid time off, medical, dental, vision insurance, PPO, HSA, FSA options, and a 401(k) with employer matching contributions. Compensation is based on multiple factors including geography, experience, skills, job duties, and business need.
Pay
The annualized base salary range for the primary location is $59,500.00 - $102,000.00. Additional locations may have different ranges.
Schedule
Full-time positions are offered.
Contact Information
To learn more about Publica and IAS, visit www.getpublica.com. For agency/3rd party recruiter inquiries, please contact recruitingagencies@integralads.com.