Senior Associate, Project Management - (Hybrid)

Penguin Random House is the leading adult and children's publishing house in North America, the United Kingdom and many other regions around the world. We are committed to quality, excellence in execution, and innovation across editorial, design, marketing, publicity, sales, production, and distribution. Our vibrant and diverse international community includes nearly 300 publishing brands and imprints such as Ballantine Bantam Dell, Berkley, Clarkson Potter, Crown, DK, Doubleday, Dutton, Knopf, Penguin Books, Penguin Press, Penguin Random House Audio, Portfolio, Puffin, Putnam, Random House, Riverhead, Ten Speed Press, Viking, and Vintage.

About the role

We are seeking a Senior Associate in Project Management to join the marketing art department in the Penguin Random House Audio division. Reporting directly to the marketing art director, the project manager will maintain and expand custom workflows between the design, marketing, publicity, and ad ops departments for advertising and social media campaigns. This is an opportunity to work in a fast-paced and rapidly growing area of publishing.

Responsibilities

• Serve as the primary administrator for the organization’s project management platform (currently Monday.com). Maintain automations, workflows, boards, dashboards, and reporting to ensure they operate efficiently and accurately.
• Proactively identify and resolve workflow issues, system errors, and project roadblocks that affect productivity.
• Modify or build new advanced automations/workflows, boards, dashboards, and custom integrations to support departments in optimizing workflows on current or future systems.
• Evaluate existing processes and design scalable workflow solutions that improve cross-functional collaboration and operational efficiency.
• Monitor the progress of campaigns, promotional assets, and other projects from initiation through completion while maintaining accurate project timelines. Identify risks or delays and work with stakeholders to keep deliverables on schedule.
• Lead recurring project status meetings to review priorities, resolve roadblocks, and ensure accountability for deadlines.
• Serve as the primary resource for project management software and workflow questions. Troubleshoot technical and process-related issues, provide user training, develop documentation and best practices, and support adoption of new features or systems.
• Coordinate communication across marketing, design, and other departments to ensure project alignment and timely execution. Schedule and run meetings as needed; communicate updates and decisions.
• Continuously assess project workflows, identify efficiencies, and recommend process improvements. Stay informed of new tools and technologies, support implementation, documentation, training, and organizational adoption.

Requirements

• Minimum of 4 years professional project management experience, preferably in a publishing, marketing, creative services, or agency environment.
• Demonstrated expertise administrating project management platforms with advanced proficiency in Monday.com, including creating and managing board architecture, dashboards, workflow builder, automations, app integrations, and reporting. Experience with Superform and Ziflow is strongly preferred.
• Proven ability to learn, implement, and support new software platforms. Comfortable adapting workflows and processes when organizational systems change.
• Strong process improvement mindset with an eye toward operational effectiveness, coupled with interpersonal skills that foster team collaboration.
• Self-motivated and resourceful, with the ability to work independently, prioritize competing demands, and exercise sound judgment.
• Strong organizational skills, attention to detail, and project coordination skills with the ability to maintain accuracy, anticipate risks, and adapt to changing deadlines in a fast-paced environment.
• Excellent written and verbal communication skills, with the ability to effectively communicate project status, facilitate meetings, and provide user training and support.
• Proficiency in Microsoft Office applications and Smartsheet; experience with additional project management and workflow automation tools is a plus.

Schedule

This is a hybrid position with in-office responsibilities approximately 2-3 days a week. Candidates must be able to work from a commutable distance to our offices at 1745 Broadway, New York, NY (tri-state area: NJ, CT, and NY).

Pay

The salary for this position is $65,000 per year. All positions are currently eligible for an annual profit award or bonus, subject to company results.

Benefits

Full-time employees are eligible for our comprehensive benefits program, which includes:

• Medical, prescription drug, dental, and vision insurance
• Health Care and Dependent Care Flexible Spending Accounts
• Health Savings Account
• Pre-Tax and Roth 401(k)
• Short- and Long-Term Disability Insurance
• Life and AD&D Insurance
• Commuter Benefits
• Student Loan Repayment Program
• Educational Assistance
• Generous paid time off