Senior Associate, People Operations

Key Responsibilities

• Support the ongoing rollout, stabilization, and optimization of Workday across the employee lifecycle.
• Audit employee data between Workday and ADP to identify discrepancies and ensure data accuracy.
• Review and analyze compare reports, error reports, integration reports, and audit findings to proactively identify and resolve issues.
• Partner with Payroll and HRIS teams to investigate and correct employee data inconsistencies.
• Monitor Workday transactions and validate successful processing of employee changes.

Process Improvement & Documentation

• Maintain, update, and refine Standard Operating Procedures (SOPs), job aids, and process documentation related to Workday transactions and People Operations workflows.
• Identify opportunities to streamline processes and improve operational efficiency.
• Assist in developing and documenting new procedures as Workday functionality expands.
• Support training and knowledge-sharing initiatives across the People Operations team.

Organizational Structure & Data Management

• Create and maintain Supervisory Organizations (Sup Orgs) and organizational structures within Workday.
• Support with the processing of organizational changes including transfers, promotions, restructures, and reporting line bulk updates.
• Submit and validate Enterprise Interface Builder (EIB) uploads and other mass data transactions.
• Perform quality assurance reviews following data uploads and system changes.

Reporting & Analysis

• Generate and analyze Workday reports to support People Operations, Payroll, and Business Stakeholders.
• Prepare recurring and ad hoc reporting related to employee data, organizational changes, and system performance.

Issue Resolution & Stakeholder Support

• Serve as a point of contact for Workday-related operational tickets and escalations.
• Partner with the Workday Project Lead, HRIS, Payroll, and Workday Support teams to investigate and resolve system issues.
• Track, document, and manage open issues through resolution.
• Support testing activities, system enhancements, and post-production validation efforts.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 1–2 years of experience in Human Resources, People Operations, HRIS, Payroll, or a related operational function, with a focus on Workday.
• Strong attention to detail and commitment to data accuracy.
• Advanced proficiency in Microsoft Excel, including data analysis and reconciliation.
• Strong organizational, analytical, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience working with Workday, ADP, and other HRIS platforms.
• Experience performing data audits, reconciliations, or quality assurance reviews.
• Experience maintaining process documentation and SOPs.
• Familiarity with HR operations, payroll processes, and employee lifecycle transactions.

Pay

The base salary range for this position at the time of this posting is $45,000 - $90,000 USD. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications.