Senior Associate, People & Experience Team

About the role

VaynerX is seeking a Senior Associate to join the People and Experience Team (PET) on the Business Partner track. This role involves relationship ownership, feedback coaching, and operational excellence for early-career employees in New York.

Responsibilities

• Proactive 1:1 Engagement: Cultivate and lead 1:1 engagements for early-career employees, maintaining a pulse on employee sentiment to mitigate burnout and strengthen retention efforts.
• Feedback & Performance Coaching: Support junior talent through career journey and development milestones, partnering with other PET members to coach mid-level managers on how to deliver clear, constructive feedback.
• Escalation & Alignment: Maintain a highly consultative relationship with PET leadership, vetting complex employee relation issues with your Senior Director before executing solutions.
• Cross-team Collaboration: Act as a critical operational and experience bridge across three pods, ensuring consistency in standard operating procedures and performance/employee milestones.
• Onboarding & New Hire Kickoffs: Lead the orchestration of new hire kickoff calls, setting the foundation for rapport and establishing the tone for each employee's long-term career journey from Day 1.
• Support Initiatives: Support PET initiatives, and proactively identify creative ways to implement/scale support, including optimizing onboarding experiences and facilitating exit interviews to gather actionable insights.
• Operational Logistics: Manage end-to-end logistics, scheduling, and tracking for PET initiatives to ensure seamless execution across your pods.
• PET Workflows: Partner closely with our team Associate to clean up, optimize, and streamline day-to-day PET workflows and process efficiencies.

Requirements

People Foundations: Ideally 1-2 years of relevant experience in the people support function. A background or foundational understanding of HR systems, general policies, and employee feedback cycles is ideal.

Deep Empathy & High EQ: You have a natural ability to connect with people, read a room, and navigate sensitive human situations with patience, kindness, and absolute discretion.

Strong Project Management & Critical Thinking: You don't just execute a task; you understand the "why" behind it. You can track multiple moving pieces across different pods without letting details slip.

Strategic Problem Solving: You don't just flag problems; you bring potential solutions to the table. You have strong critical thinking skills.

A Curious & Coachable Mindset: You are hungry to learn the art of career coaching and talent strategy. You actively seek out feedback and view challenges as opportunities to develop your skills.

Tech Savvy: Fluent in G Suite (Docs, Sheets, Slides) and comfortable learning people management software (like HiBob) quickly.

Discretion: You understand the sensitive nature of People situations/data and can be trusted with the highest level of confidentiality.

Qualifications

Not specified

Skills

Not specified

Benefits

Employer-sponsored 401k with match
Medical, Dental, and vision coverage
Unlimited PTO
Caregiver (Parental) Leave
Health and Wellness benefits

Pay

Base Salary: $70,000—$80,000 USD

Schedule

Not specified