Senior Associate, New Verticals - Central Strategy & Operations

About the Role

We’re looking to hire a few Senior Associates within our Central Strategy & Operations team to shape our strategy around delivery efficiency. This role involves leveraging operational and product levers to build logistics systems and frameworks. It sits at the intersection of strategy, analytics, and execution, with end-to-end ownership of key efficiency drivers and their impact on our business. You’ll partner cross-functionally with Product, Engineering, Analytics, and Finance to translate complex data into actionable insights and initiatives that improve efficiency, elevate the customer experience, and strengthen our bottom line. This role is critical in designing new systems, optimizing existing operations, and ensuring continuous improvement as we grow. We operate in a hybrid model, with time spent in your home office, in-person via offsites, and on-site in DashMarts. You’ll report to an Associate Manager.

Responsibilities

• Build: Shape DoorDash’s next big business by launching, improving daily, and scaling new initiatives, from high-level strategy to operational details.
• Test & Implement: Identify operational gaps, collaborate with product & engineering to test and scale product features.
• Experiment: Transform strategies into operational experiments with measurable outcomes to inform initiative implementation plans.
• Analyze: Assess the operational and financial impacts of decisions, iterating based on data.
• Strategize: Own and deliver improvements in key selection metrics.
• Lead & Collaborate: Work with cross-functional teams, including local operations, engineering, and product.

Qualifications

• 2-4+ years of professional experience, ideally in strategy, product operations, or business operations roles.
• BS/BA Degree, preferably in Analytics, Economics, Business, or a related field.

Skills

• Problem-solving from first principles, resisting conventional thinking.
• Self-starter with innate curiosity and initiative.
• Comfortable operating at both high-level strategy and detailed execution.
• Unafraid of ambiguity and thrives in rapid-change, startup environments.
• Analytical mindset, proficient in SQL and Excel for data analysis.

Pay

The national base pay range for this position within the United States, including Illinois and Colorado, is $87,000—$128,000 USD. Compensation includes opportunities for equity grants and is determined based on job-related factors such as skills, experience, qualifications, work location, and market conditions.

Benefits

• Comprehensive benefits package, including 401(k) with employer matching.
• 16 weeks of paid parental leave.
• Wellness benefits and commuter benefits match.
• Paid time off and paid sick leave in compliance with applicable laws.
• Medical, dental, and vision benefits.
• 11 paid holidays, disability, and basic life insurance.
• Family-forming assistance and a mental health program.

Schedule

Hybrid model: time spent in home office, in-person via offsites, and on-site in DashMarts.

About the Team

Our New Verticals Strategy & Operations team is re-inventing the way consumers think about grocery, convenience, alcohol, and retail delivery through first-party and third-party operations. DashMarts are our first-party offering, providing on-demand deliveries of household essentials, groceries, and more. Third-party partnerships enable on-demand deliveries from SMB and enterprise merchants across various storefronts. The Central Operations team powers a robust logistics platform, ensuring high-quality, speedy, and efficient delivery networks for both DashMarts and third-party partners.