Senior Associate, MarTech Content Specialist| Retail Bank

Critical Capabilities

• Become an expert for Capital One’s enterprise CMS.
• Execute day-to-day website updates, managing everything from large-scale, net-new page builds to minor copy edits.
• Help own, manage, and document the content processes from intake to execution for website pages and the content management system (CMS).
• Proactively communicate with internal partners—including Legal, Compliance, Marketing, Creative, and Tech—to ensure site updates are clear.
• Collaborate closely with partners to test new page layouts, design components, and technical updates, ensuring visual integrity and optimal functionality before they go live on the site.
• Identify opportunities to drive process updates and improve team efficiencies, proactively exploring and implementing AI tools or automated solutions to streamline content workflows.
• Juggle multiple moving deadlines simultaneously, prioritizing requests effectively to ensure timely delivery of all web updates.
• Work proactively in an agile environment and identify when to work outside the process in whitespace.
• Conduct meticulous quality assurance testing to ensure pages are created or updated exactly as requested, meeting all brand, legal, and compliance standards.

Basic Qualifications

• Bachelor's Degree or military experience
• At least 2 years of experience working within a Content Management System (CMS) to build and update web pages
• At least 2 years of digital marketing experience

Prioritization

• Process-oriented mindset with a proven ability to understand, follow, and create standard operating procedures.
• Hyper-organized and detail-oriented, with the ability to catch small errors that others might miss.
• Exceptional time-management skills, capable of balancing large project builds with ad-hoc, quick-turnaround requests.
• Strong collaboration skills, with the professionalism to work seamlessly alongside diverse technical, creative, and legal partners.

Preferred Qualifications

• 3+ years of experience in a product marketing role
• 3+ years of experience working with content management systems
• 3+ years of experience using digital marketing, analysis and SEO tools
• 2+ years of experience in financial services
• Agile experience

Location-Specific Information

Salaries for this role vary by location:

• McLean, VA: $96,500 - $110,100 for Sr. Associate, Marketing
• Wilmington, DE: $87,700 - $100,100 for Sr. Associate, Marketing

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.