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Jobs · Finance · Delaware

Senior Associate (Know Your Customer Verification - Private Banking & Institutional Services) - Hybrid

Wilmington Trust · Wilmington, DE · 3 wk ago
Finance$32.89–$54.81/hrFull-time

About the role

We are seeking a detail-oriented and independent professional to join our Client Onboarding and Support team. You will play a critical role in ensuring the accuracy, completeness, and compliance of client onboarding for high-net-worth and institutional clients. Your work directly supports risk mitigation, regulatory compliance, and a seamless onboarding experience for Private Banking clients.

Responsibilities

  • Review KYC documentation for new client accounts, ensuring all required data, supporting documentation, and regulatory requirements are fully satisfied
  • Partner closely with Relationship Managers and internal teams to resolve questions, clarify requirements, and ensure timely account onboarding
  • Identify gaps, inconsistencies, or potential risk indicators and take appropriate action, including escalation when needed
  • Ensure all reviews are completed accurately and efficiently within established same-day service level expectations
  • Work across multiple systems to validate information and complete reviews with a high level of precision
  • Provide feedback to onboarding partners to improve quality, consistency, and adherence to KYC standards
  • Recognize trends or recurring issues and contribute to process improvements and stronger controls

Requirements

  • 6+ years’ combined higher education and/or work experience
  • Bachelor’s degree in Business, Finance, Accounting, or a related field
  • Prior experience supporting Private Banking, Wealth Management, or Capital Markets environments
  • Strong attention to detail and ability to identify missing or inconsistent information
  • Ability to work independently and manage a high-volume workload with tight deadlines
  • Experience in banking, financial services, or a related field
  • Familiarity with regulatory review processes such as KYC, compliance, audit, or FinCEN requirements
  • Background in operations, back-office processing, or financial data review (e.g., accounts payable/receivable, bookkeeping, accounting)
  • Strong organizational and time management skills
  • Clear and effective written and verbal communication skills

Qualifications

  • Education and experience preferred: Bachelor’s degree in Business, Finance, Accounting, or a related field

Skills

  • Strong attention to detail
  • Ability to identify missing or inconsistent information
  • Ability to work independently and manage a high-volume workload with tight deadlines
  • Experience in banking, financial services, or a related field
  • Familiarity with regulatory review processes such as KYC, compliance, audit, or FinCEN requirements
  • Background in operations, back-office processing, or financial data review (e.g., accounts payable/receivable, bookkeeping, accounting)
  • Strong organizational and time management skills
  • Clear and effective written and verbal communication skills

Benefits

Your work has a direct impact on compliance, client onboarding quality, and operational integrity. It’s an ideal position for someone looking to deepen their experience in KYC, regulatory review, or financial operations in a fast-paced, high-accountability environment.

Pay

The pay range for this position is $32.89 - $54.81 Hourly (USD).

Schedule

This is a hybrid role requiring four days per week in the office. Eligible candidates must live within reasonable commuting distance to one of our two offices:

  • 1100 North Market Street, Wilmington, DE 19801
  • 626 Commerce Drive, Amherst, NY 14228

Required Availability

Monday-Friday, 8:00am-5:00pm (with a one-hour lunch break)

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