Senior Associate – Epic Clinical Analyst

About the role

We are currently seeking an Epic Clinical Subject Matter Expert & Project Manager to join our Healthcare Technology Consulting Services team. The Senior Associate will operate across multiple Epic engagements and will be responsible for supporting high-quality delivery across clinical implementations, optimization initiatives, stabilization efforts, and transformation programs.

Responsibilities

• Perform hands-on Epic clinical delivery work across implementations, optimizations, upgrades, and stabilization engagements while serving as an Epic subject matter expert or workstream lead on client engagements as needed.
• Support clinical workflow design, build validation, testing, go-live readiness, post-go-live support, and command center operations during critical milestones.
• Analyze current-state clinical workflows and identify opportunities to improve provider efficiency, nursing workflows, patient safety, documentation quality, throughput, and user adoption.
• Ensure solutions align with Epic Systems best practices, regulatory expectations, and long-term sustainability.
• Support optimization of provider documentation tools, order sets, preference lists, in-basket workflows, clinical decision support, and patient care coordination tools.
• Develop and manage project plans, timelines, dependencies, RAID logs, meeting cadences, status reporting, and overall project execution discipline.
• Cook up cross-functional teams including physicians, nursing, ancillary departments, IT, training, testing, informatics, and third-party vendors while driving accountability across stakeholders.
• Facilitate working sessions, steering committees, governance meetings, executive updates, and activation readiness planning.
• Help maintain delivery quality, scope control, timeline adherence, and proactive issue escalation throughout engagements.
• Support optimization assessments across Epic clinical workflows, governance models, provider adoption, and operational performance.
• Identify opportunities to improve documentation quality, care coordination, patient access to care, throughput, patient satisfaction, and clinical productivity.
• Translate client pain points into actionable Epic enhancement strategies, future-state workflow designs, and prioritized improvement roadmaps.
• Support proposal development, RFP responses, scopes of work, client presentations, staffing plans, and effort estimates.
• Help create and maintain delivery templates, tools, standards, methodologies, and reusable practice assets.
• Mentor associates and junior team members while participating in interviewing, onboarding, and coaching Epic consultants.
• Contribute to practice growth through strong delivery outcomes, trusted client relationships, and identification of expansion opportunities.

Requirements

• Demonstrated experience supporting Epic clinical projects, implementations, or major workstreams.
• Strong understanding of ambulatory, inpatient, emergency, perioperative, or ancillary clinical workflows.
• Experience managing project plans, risks, timelines, and stakeholder expectations.
• Proven ability to support multiple concurrent engagements.
• Strong written and verbal communication skills.
• Strong interpersonal skills and ability to work directly with physicians, nurses, operational leaders, and client stakeholders.
• Ability to balance billable delivery responsibilities with internal leadership contributions.
• Willingness and ability to travel as needed for client engagements (25%-75%).

Qualifications

• Bachelor’s degree in a related field or equivalent professional experience.
• Active Epic certification in at least one clinical Epic application is required.
• 4+ years of hands-on Epic clinical implementation, optimization, support, or healthcare operations experience.

Preferred Qualifications

• Multiple certifications such as Epic Systems Ambulatory, Inpatient Clinical Documentation, Orders, ASAP, Stork, Willow, Cupid, OpTime, Anesthesia, or Healthy Planet, Radiant.
• Former Epic Systems experience.
• Clinical background as RN, NP, PA, therapist, pharmacist, or other licensed caregiver.
• Experience serving as a project manager, PMO lead, or Epic workstream lead.
• Experience supporting go-lives and post-go-live stabilization.
• Experience mentoring junior consulting staff.
• Experience contributing to proposals, RFPs, or practice development efforts.
• Experience working in a high-growth or evolving consulting practice.

Pay

$85,100 - $161,700

Schedule

Flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients.