Senior Associate, Client Operations

Company Description

Spark Foundry was built during the most transformative time in the history of advertising and marketing. We deliver everything a traditional media agency has to offer and have grown into one of the world’s most successful agencies by helping brands evolve their marketing through identity, commerce, artificial intelligence, and more to connect with people. Transformation is part of our DNA. Spark Foundry’s start‑up spirit delivers high‑touch approaches and a never‑ending desire to challenge the status quo. Combined with Publicis Media’s powerhouse soul leveraging connected data assets, advanced AI applications, and investment clout, we “Bring HEAT to Brands.” No other agency possesses the expertise that we do to address today’s most pressing challenges to drive business transformation through media.

About the role

The Senior Associate, Client Operations will be part of a growing Client Operations team on a well‑known client. This position offers tremendous learning potential and the opportunity to work on a high‑energy, highly visible account. The Senior Associate supports the Operations Associate Director and Operations Supervisor with processes, systems management, and general operations tasks as delegated, becoming very familiar with billing processes and reporting.

Responsibilities

• Assist with processing monthly billing and financial reporting.
• Assist the Operations Supervisor with miscellaneous operations tasks and projects.
• Project‑manage large teams for specific deliverables on a monthly or ad‑hoc basis.
• Prepare competitive reports.
• Work with the entire investment team to lead monthly processes internally and externally.
• Pull and compile data monthly or as needed.
• Provide system support and access control for MediaTools and MBOX.

Qualifications

• 1+ year experience in operations, finance, project management, or data analysis, preferably in a media or advertising agency.
• Understands and can meet deadlines.
• Flexible and able to adapt to change in a fast‑paced, constantly‑changing environment.
• Ability to multitask and take on a variety of projects.
• Pro‑active, curious, and a creative problem solver.
• Strong math and analytical skills.
• Advanced MS Excel skills.
• Excellent project management, organizational, and attention‑to‑detail abilities.
• Demonstrated critical‑thinking and problem‑solving abilities.
• Positive, solution‑oriented attitude.
• Ability to work successfully with teams and different personalities.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Disability insurance
• 401(k) retirement plan
• Parental and family care leave
• Family‑forming assistance
• Tuition reimbursement
• Flexible time off

Pay

Compensation Range: USD $50,065.00 – $66,360.00 annually. Compensation will be determined based on the skills, qualifications, and experience of the applicant and the requirements of the position.