Senior Associate, Business & Program Management, Global
Job Description
The Sr. Associate, Business and Program Management serves as a senior strategic and operational leader supporting Ada’s global executive team. This role functions as an extension of executive leadership—driving enterprise-wide alignment, operational excellence, and execution of Ada’s most critical priorities across regions and functions. Acting as both a trusted advisor and execution leader, this role owns the global Rhythm of Business, executive reporting, cross-functional program delivery, and leadership enablement.
Responsibilities
- Operationalize and evolve Ada’s Rhythm of Business (ROB), including weekly, monthly, quarterly, and annual operating cadences.
- Act as the North America Chief of Staff and strategic thought partner to Ada senior leadership, supporting prioritization, decision-making, and execution of enterprise strategy.
- Lead and govern high-impact, cross-functional programs spanning development, design, construction, operations, and corporate functions across multiple geographies.
- Drive Regional business reviews, executive dashboards, KPI frameworks, and narrative reporting for executive and board-level audiences.
- Translate strategic objectives into clear, measurable goals; ensure accountability through structured tracking, reviews, and follow-through.
- Manage executive priorities and preparation, ensuring leadership time and focus are aligned to the highest-value outcomes.
- Serve as the central point of coordination across regions and functions, synthesizing inputs, managing dependencies, and resolving escalations.
- Partner closely with Global Functions to execute Regional organizational planning, talent reviews, leadership development, and internal communications.
- Establish and maintain scalable BPMO systems, governance models, and operating standards that enable global consistency with regional flexibility.
- Identify and lead opportunities to streamline workflows, improve decision velocity, and drive operational efficiency through process improvement and automation.
- Provide limited executive operational and administrative support as required to ensure seamless execution.
Skills & Experience
- 5-7 years of experience in program management, business operations, consulting, or Chief of Staff / Business Manager roles within global organizations.
- Demonstrated experience operating at the executive level, partnering closely with senior leadership.
- Strong strategic mindset combined with disciplined operational execution.
- Exceptional written and verbal communication skills, with the ability to influence across senior stakeholders.
- Proven track record leading large-scale, cross-functional initiatives across regions.
- Advanced proficiency in executive reporting, business analytics, and enterprise productivity tools.
- Experience in digital infrastructure, data centers, or capital-intensive industries strongly preferred.
- Bachelor’s degree required; MBA or equivalent advanced degree preferred.
Pay
The anticipated base salary range for this position is listed below. Total compensation may also include a discretionary performance-based bonus. Note, the range takes into account a broad spectrum of qualifications, including, but not limited to, years of relevant work experience, education, and other relevant qualifications specific to the role. $180,000.00 - $210,000.00
Benefits
- Comprehensive Medical/Rx, Dental and Vision plans;
- 401(k) program with company match;
- Flexible Savings Accounts (FSA);
- Healthcare Savings Accounts (HSA) with company contribution;
- Basic and Voluntary Life Insurance;
- Long-Term Disability (LTD) and Short-Term Disability (STD) insurance;
- Employee Assistance Program (EAP), and Commuter Benefits plan for parking and transit.
Additional Benefits
- Access to a world-class medical advisory team,
- Mental health app that includes coaching, therapy and psychiatry,
- Mindfulness and wellbeing app,
- Financial wellness benefit that includes access to a financial advisor,
- New parent leave,
- Reproductive and adoption assistance,
- Emergency backup care,
- Matching gift program,
- Education sponsorship program, and
- much more.