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Senior Assistant Caseworker-Office Support- DCFS Northern Region (Clearfield)

State of Utah · Clearfield, UT · 4 days ago
OTHR$17.95/hrFull-time

About the Role

Location – DCFS Clearfield Office 1350 E. 1450 S. Clearfield, Utah, 84015 United States

Schedule Code – B - Competitive Career Service

Background Check Required – Yes

Drug Test Required – No

Drivers License Requirement – Employees hired for this recruitment will be subject to the Driver Eligibility standards found at the following link: https://adminrules.utah.gov/public/search/driver%20eligibility/Current%20Rules

Responsibilities

A Senior Assistant Caseworker, Office Support, serves as a clerical resource to professional child welfare social work staff by providing direct client and case related support services. Duties include:

  • Taking and distributing meeting minutes
  • Answering phones, greeting visitors and clients
  • Completing Clear Search requests
  • Assisting with supervised visits
  • Transporting youth and clients
  • Maintaining files and records
  • Preparing court and client documentation
  • Processing financial transactions
  • Assisting with additional office and case support functions as assigned
  • Assisting in covering the reception area
  • Greeting and assisting walk-in clients
  • Receiving incoming telephone calls and directing them to the appropriate staff member
  • Preparing letters and/or documentation for courts and/or clients
  • Mailing certified mail to clients or sheriff; tracking in SAFE case system
  • Creating, maintaining, scanning, and/or archiving files, reports, etc.
  • Retrieving files for workers, AGs, supervisors, and audits
  • Assisting with 24-hour notifications and priors
  • Maintaining the upkeep of office equipment
  • Taking and transcribing minutes at meetings
  • Assisting with completing Medicaid applications
  • Responsible for processing payments, managing financial transactions and handling other related financial tasks as assigned
  • Transportation of clients and children
  • Supervising and monitoring visits
  • Other duties as assigned

Qualifications

  • Experience managing reception areas, handling high-volume telephone systems, greeting walk-in clients, and maintaining office equipment
  • Ability to create, scan, archive, and retrieve case files and reports, including tracking certified mail within the SAFE case system
  • Proficiency in drafting court documentation, preparing legal letters, conducting Clear Search requests, and supporting AG/audit file retrieval
  • Experience supervising and monitoring parent-child visits and providing transportation for youth and clients
  • Competency in handling financial transactions, processing payments, and assisting clients with Medicaid applications
  • Strong written and verbal communication skills for taking and transcribing meeting minutes and coordinating 24-hour notifications and prior checks
  • Valid driver's license and reliable ability to transport clients, youth, and children safely to appointments, placements, or visits

Preference

  • Previous and/or current experience working for the Utah Division of Child & Family Services (DCFS)
  • Has worked with the State's social welfare database system, SAFE
  • Adobe Pro, Google and Microsoft experience
  • Must have a current and valid Utah drivers license

Pay

$17.95 Hourly Wage

Schedule

Full-Time

In-Office / On-Site

May require 24-hour on-call services/time. 24-hour on-call services response time to be determined by the agency.

Benefits

In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. Benefits may include:

  • Job Stability: Enjoy the security and reliability of employment within a well-established organization
  • Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization
  • Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals
  • Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support

The Agency

The goal of Utah Division of Child and Family Services (DCFS) is to have communities where children grow up safe from abuse, neglect and dependency, where adults are protected from domestic violence, and where parents can be strengthened in their capacity to keep their family safe. For more information about DCFS, Click Here

This response is AI-generated, for reference only.

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