Senior Assistant Caseworker-DCFS Southwest Region (Manti)

Full-time, in-office position located at DCFS Manti Office, 55 S. Main Street #24, Manti, Utah, 84642.

About The Role

The Office of Child and Family Services is seeking a motivated and detail-oriented Senior Assistant Caseworker, Office Support, to help maintain efficient office operations within a child welfare setting. This position requires strong organizational skills, professionalism, and the ability to work in a fast-paced environment while supporting staff, clients, and community partners. The ideal candidate will be dependable, customer service focused, and capable of managing a variety of administrative responsibilities with accuracy and confidentiality.

Responsibilities

• Serve as a clerical resource to professional child welfare social work staff by providing direct client and case-related support services.
• Take and distribute meeting minutes.
• Answer phones, greet visitors and clients.
• Complete Clear Search requests.
• Assist with supervised visits and transport youth and clients.
• Maintain files and records, prepare court and client documentation.
• Process financial transactions.
• Assist in covering the reception area; greet and assist walk-in clients.
• Receive incoming telephone calls and direct them to the appropriate staff member.
• Prepare letters and/or documentation for courts and/or clients.
• Mail certified mail to clients or sheriff; track in SAFE case system.
• Create, maintain, scan, and/or archive files, reports, etc.
• Retrieve files for workers, AGs, supervisors, and audits.
• Assist with 24-hour notifications and priors.
• Maintain the upkeep of office equipment.
• Take and transcribe minutes at meetings.
• Assist with completing Medicaid applications.
• Process payments and manage financial transactions.
• Transport clients and children.
• Supervise and monitor visits.
• Other duties as assigned.

Requirements

• Previous and/or current experience working for the Utah Division of Child & Family Services (DCFS).
• Experience with the State's social welfare database system, SAFE.
• Proficiency in Adobe Pro, Google, and Microsoft applications.
• Current and valid Utah driver’s license.
• Must pass a Background Screening Application (BSA).
• May require 24-hour on-call services; response time determined by the agency.
• Travel required; may use personal vehicle (mileage reimbursable).
• Must physically work within the State of Utah boundaries.

Physical Requirements

• Moderate physical exertion, including standing, walking over rough surfaces, bending, crouching, stooping, stretching, and reaching.
• Lifting moderately heavy items (up to 50 lbs.), such as a small child, in a recurring manner and/or for long periods.

Working Conditions

• Moderate risk typical of an office setting (adequately lighted, heated, and ventilated).
• May involve sitting, walking, standing, bending, carrying light items, or driving an automobile.

Benefits

• Work/life balance and supportive work environment.
• Job stability within a well-established organization.
• Career growth and leadership opportunities.
• Meaningful work contributing to community and organizational goals.