Senior Assistant Caseworker- DCFS Salt Lake Region (Sandy)

FT / PT Status – Full-Time
Salary – $17.95 - $27.34 Hourly Wage
Remote Work / In-Office – Hybrid
Recruiter – Tamra Alfaro | talfaro@utah.gov | 801-538-4221
Application Deadline – 8/12/2026

About The Role

The Utah Division of Child & Family Services (DCFS) Metro office is seeking a highly motivated individual with professional work experience in an office setting to fill their Senior Assistant Caseworker, Office Support position. Become part of a team of professionals working together to keep children safe and strengthen families in our communities.

This position may be eligible to work a hybrid schedule of both in-office and telework days. The State of Utah requires all employees to physically work inside the State of Utah boundaries.

Location – 10008 S Creek Run Way, Sandy, Utah, 84070, United States

Drivers License Requirement: Employees hired for this recruitment will be subject to the Driver Eligibility standards. Background Check Required – Yes

Responsibilities

• Assisting in covering the reception area.
• Greeting and assisting walk-in clients.
• Preparing letters and/or documentation for courts and/or clients.
• Receiving incoming telephone calls and directing them to the appropriate staff member.
• Mailing certified mail to clients or sheriff; tracking in SAFE case system.
• Creating, maintaining, scanning, and/or archiving files, reports, etc.
• Retrieving files for workers, AGs, supervisors, and audits.
• Assisting with 24-hour notifications and priors.
• Taking and transcribing minutes at meetings.
• Assisting with completing Medicaid applications.
• Processing payments, managing financial transactions, and handling other related financial tasks as assigned.
• Transporting clients and children.
• Supervising and monitoring visits.
• Other duties as assigned.

Requirements

• A valid Utah driver's license is required.
• Skilled using Microsoft Word, Excel, and Adobe Pro to create and prepare documents.
• Knowledge of Google Workspace applications preferred.
• Communicates effectively, clearly, and concisely verbally and in writing.
• Adept at dealing with people in a manner which shows sensitivity, tact, and professionalism.
• Maintains strict confidentiality.
• Great public relation skills.
• Gives attention to small details for accuracy of information provided.

Preferences

• Previous and/or current experience working for the Utah Division of Child & Family Services (DCFS).
• Experience working in an office setting.
• Experience working with the State's social welfare database system, SAFE.
• Adobe Pro experience.

Pay

Starting Pay: $17.95 - $27.34 Hourly Wage

Benefits

In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture.

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.
• Health Benefits and Retirement Plans: Great health benefits and retirement plans.
• Paid Time Off: Generous paid time off.
• Balanced Work Schedule: A balanced work schedule to afford quality time spent with your family.

Physical Requirements

Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.

Working Conditions

Risks found in the typical office setting, which is adequately lighted, heated, and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.