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Jobs · Engineering · Texas

Senior Application Support Engineer / Site Reliability Engineer (SRE)

The Depository Trust & Clearing Corporation (DTCC) · Dallas, TX · 1 wk ago
EngineeringFull-time

About the role

At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

Responsibilities

  • Ensure the availability, stability, and performance of mission-critical applications.
  • Lead incident response, troubleshooting, and root cause analysis (RCA) activities.
  • Drive preventative solutions that improve resiliency and reduce recurring issues.
  • Support application recovery, failover, disaster recovery (DR), and business continuity activities.
  • Maintain operational readiness across a portfolio of enterprise applications.
  • Support critical processing schedules and service-level commitments.
  • Support application deployments, releases, and vendor upgrades.
  • Drive automation initiatives that improve efficiency and reduce operational risk.
  • Enhance monitoring, alerting, observability, and operational tooling.
  • Partner with Development, Infrastructure, Cloud, Network, Security, and Product teams to ensure platform reliability.
  • Support audit, risk, compliance, and operational control requirements.
  • Build strong partnerships across globally distributed teams to drive continuous improvement.

Qualifications

  • Bachelor’s degree preferred or equivalent practical experience
  • 6–8 years of experience supporting enterprise applications in complex production environments
  • Strong understanding of Site Reliability Engineering (SRE) principles, including reliability, observability, automation, and incident prevention.
  • Experience supporting enterprise-scale, distributed applications in production environments.
  • Experience with cloud technologies and modern infrastructure platforms.
  • Understanding of messaging systems, middleware, and integration technologies (IBM MQ, Kafka, IIB, or similar).
  • Exposure to container platforms such as OpenShift, Kubernetes, or Docker.
  • Strong troubleshooting, analytical, and problem-solving skills.

Skills

  • Core Technologies: Java/J2EE, Oracle, SQL, DB2, IBM MQ, Kafka, Splunk, Grafana, AutoSys, ServiceNow, ITIL, Linux/Unix, AWS
  • Required Experience: Knowledge of Site Reliability Engineering (SRE) principles, experience with cloud technologies and modern infrastructure platforms, understanding of messaging systems, middleware, and integration technologies, exposure to container platforms, strong troubleshooting, analytical, and problem-solving skills.

Benefits

  • Competitive compensation, including base pay and annual incentive
  • Comprehensive health and life insurance and well-being benefits, based on location
  • Pension / Retirement benefits
  • Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Pay and Schedule

  • The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations.
  • Shift information: Second Shift (EST) Monday – Friday 3:00 PM – 11:00 PM EST

Talents Needed for Success

  • Mainframe exposure (JCL, batch processing, job monitoring)
  • Kafka and event-driven architecture experience
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  • Mainframe exposure (JCL, batch processing, job monitoring)
  • Mainframe exposure (JCL, batch processing, job monitoring)
  • Mainframe

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