Senior Application Engineer
About the role
Provide on-site leadership (Hillsboro, OR) at customer sites for the maintenance, troubleshooting, and repair of UNISERS equipment, ensuring minimal downtime and optimal performance of our tools.
Design and execute application experiments on customer samples and develop and validate new use cases to secure new business.
Partner with customers to understand their process challenges and translate them into clear, actionable application requirements.
Serve as the US regional expert, leading application development work at customer sites and supporting customer escalations related to applications and system performance.
Act as the technical voice of the customer, feeding requirements and learnings into engineering and product teams.
Develop application documentation, reports, and technical presentations for customers and internal stakeholders.
Collaborate with internal teams to translate customer challenges into actionable problem statements, driving continuous improvements in reliability and applications.
Stay current with semiconductor contamination, surface science, and nanoparticle metrology trends.
Document findings, share insights with internal teams, and contribute to the development and refinement of workflows, applications, and customer training materials.
Communicate effectively with customers and internal teams through clear and professional written and oral presentations.
Responsibilities
- Provide on-site leadership (Hillsboro, OR) at customer sites for the maintenance, troubleshooting, and repair of UNISERS equipment, ensuring minimal downtime and optimal performance of our tools.
- Design and execute application experiments on customer samples and develop and validate new use cases to secure new business.
- Partner with customers to understand their process challenges and translate them into clear, actionable application requirements.
- Serve as the US regional expert, leading application development work at customer sites and supporting customer escalations related to applications and system performance.
- Act as the technical voice of the customer, feeding requirements and learnings into engineering and product teams.
- Develop application documentation, reports, and technical presentations for customers and internal stakeholders.
- Collaborate with internal teams to translate customer challenges into actionable problem statements, driving continuous improvements in reliability and applications.
- Stay current with semiconductor contamination, surface science, and nanoparticle metrology trends.
- Document findings, share insights with internal teams, and contribute to the development and refinement of workflows, applications, and customer training materials.
- Communicate effectively with customers and internal teams through clear and professional written and oral presentations.
Requirements
Education: Degree in Materials Science, Chemistry, or related field with extensive relevant experience.
Technical Expertise: Strong background in nanoparticles, surfaces, or semiconductor contamination analysis.
Hands-on Experience: Semiconductor R&D, wet chemistry, or high-purity material analysis.
Tool Proficiency: Troubleshoot, maintain, and calibrate advanced analytical tools.
Cross-Training: Willingness to train in equipment service and applications development.
Teamwork: Work independently in small, remote teams with minimal supervision.
Integrity: Maintain customer confidentiality.
Data Skills: Strong data analysis; Python or similar scripting preferred.
Communication: Clearly explain complex technical concepts to customers and teams.
Environment: Experience in cross-functional, fast-paced, or startup settings.
Language: Fluent in English.
Industry Knowledge: Familiarity with semiconductor R&D environments; regional hub experience a plus.
Qualifications
Education: Degree in Materials Science, Chemistry, or related field with extensive relevant experience.
Technical Expertise: Strong background in nanoparticles, surfaces, or semiconductor contamination analysis.
Hands-on Experience: Semiconductor R&D, wet chemistry, or high-purity material analysis.
Tool Proficiency: Troubleshoot, maintain, and calibrate advanced analytical tools.
Cross-Training: Willingness to train in equipment service and applications development.
Teamwork: Work independently in small, remote teams with minimal supervision.
Integrity: Maintain customer confidentiality.
Data Skills: Strong data analysis; Python or similar scripting preferred.
Communication: Clearly explain complex technical concepts to customers and teams.
Environment: Experience in cross-functional, fast-paced, or startup settings.
Language: Fluent in English.
Industry Knowledge: Familiarity with semiconductor R&D environments; regional hub experience a plus.
Skills
- Education: Degree in Materials Science, Chemistry, or related field with extensive relevant experience.
- Technical Expertise: Strong background in nanoparticles, surfaces, or semiconductor contamination analysis.
- Hands-on Experience: Semiconductor R&D, wet chemistry, or high-purity material analysis.
- Tool Proficiency: Troubleshoot, maintain, and calibrate advanced analytical tools.
- Cross-Training: Willingness to train in equipment service and applications development.
- Teamwork: Work independently in small, remote teams with minimal supervision.
- Integrity: Maintain customer confidentiality.
- Data Skills: Strong data analysis; Python or similar scripting preferred.
- Communication: Clearly explain complex technical concepts to customers and teams.
- Environment: Experience in cross-functional, fast-paced, or startup settings.
- Language: Fluent in English.
- Industry Knowledge: Familiarity with semiconductor R&D environments; regional hub experience a plus.
Benefits
Competitive salary and benefit packages (including health insurance, dental insurance, vision insurance, life insurance, and 401K matching).
Competitive salary and perqs: Enjoy a competitive salary, stock options (ESOP), unlimited vacation, tuition reimbursement, and flexible work arrangements.
Pay
Competitive salary and benefits.
Schedule
Flexible work arrangements.