Senior Application Configuration Analyst

About the role

Puget Sound Energy is seeking a highly motivated Senior Application Configuration Analyst to support and enhance our next-generation Energy Management System (EMS) based on the Emerson OSI Monarch platform. This role is instrumental in ensuring the reliability, availability, and continuous improvement of mission-critical applications that enable safe and reliable operation of the electric transmission grid serving our customers across Washington State.

Responsibilities

• Analyze, configure, implement, and support Emerson OSI Monarch EMS applications and related operational technology solutions.
• Partner with Transmission Operations, Engineering, Operations Technology, and business stakeholders to gather requirements and deliver scalable solutions.
• Configure and support EMS applications including SCADA, Network Applications, ICCP interfaces, Real-Time Database, displays, alarms, calculations, and system integrations.
• Develop functional specifications, configuration documentation, test plans, and implementation strategies.
• Lead application testing, system upgrades, production deployments, and operational readiness activities.
• Troubleshoot and resolve complex production issues in a 24x7 mission-critical environment.
• Support system integrations with enterprise applications including GIS, Outage Management, Historian, market systems, and other operational platforms.
• Ensure compliance with NERC CIP, FERC, cybersecurity, and corporate governance requirements.
• Mentor junior analysts, promote best practices, and contribute to continuous process improvement and technical standards.
• Collaborate with vendors and project teams during modernization initiatives, system upgrades, and future EMS enhancements.
• Create Centers of Excellence based on best practices and contribute to PSE's overall IT strategy.

Requirements

• Bachelor’s degree in Computer Science, Industrial Engineering, Business Administration, or related field.
• 5+ years IT experience, including several years of systems development experience in the design and development of department-wide or enterprise-wide applications.
• Advanced knowledge of Microsoft Office.
• Detailed understanding and experience: 5+ years hands-on systems experience in one or more (specialized technical requirements as shown in technical addendum) modules appropriate for the job (or other related functional area experience).
• Possesses full technical knowledge of phases of software development life cycle.
• Knowledge of systems and/or business analysis design concepts.
• Demonstrated proficiency in the applied use of systems and process analysis tools.
• Full system life cycle experience, including development lifecycle methodologies.
• Ability to facilitate interactive design and functional specification sessions.
• Highly developed interpersonal, written and verbal skills with an ability to express complex technical concepts in business terms.
• Excellent technical writing and system documentation skills.
• Strong analytical problem-solving and conceptual skills.
• Demonstrated project management skills for smaller projects.
• Ability to work with all levels of the organization, both technical and non-technical.

Qualifications

• Experience implementing or supporting Emerson OSI Monarch EMS.
• Experience supporting electric utility Transmission or Generation Operations.
• Knowledge of SCADA, State Estimation, Contingency Analysis, AGC, ICCP, Dispatcher Training Simulator (DTS), and Network Applications.
• Knowledge of NERC CIP, FERC, and utility regulatory requirements.
• Experience with SQL, scripting, REST APIs, or enterprise system integrations.
• Experience participating in EMS implementations, upgrades, or modernization programs.
• Experience working in Agile project environments.

Skills

• Collaborative technical leader.
• Technical mentorship and training.
• Complex operational challenges.
• Customer-focused mindset.
• Sound technical judgment.
• Modernizing critical utility technology.
• Systems development life cycle methodologies.
• Interactive design and functional specification sessions.
• Technical writing and system documentation skills.
• Project management skills.
• Interpersonal, written and verbal skills.
• Problem-solving and conceptual skills.
• Regulatory compliance.

Benefits

The pay range for this position is $103,100.00 - $181,300.00, and this position is eligible for annual goals based incentive bonuses. PSE offers a competitive and comprehensive total rewards package, including medical, dental, vision, basic life, and short- and long-term disability insurance, as well as supplemental life insurance, accidental death and dismemberment insurance, flexible spending accounts for health care and dependent daycare, and an Employee assistance program (EAP). For long term savings, PSE offers a 401(k) investment option and a cash balance retirement plan. Employees will also receive Paid Time Off (PTO) and Paid Holidays throughout the calendar year.