Senior Configuration Analyst

About the role

The Configuration Analyst is a member of the Health Care Operations Organization. This role offers an opportunity to blend systems analysis, critical thinking, and analytical skills. The Configuration Analyst supports client advised projects to ensure systems function according to detailed business requirements. They work within their squad on new client implementations and existing corporate actions and fee for service projects.

Responsibilities

• Evaluate client requirements against HOBS and FHB platform functionality and provide configuration design solutions that translate these requirements into technical specifications.
• Analyse in-depth knowledge of configuration solutions to support the implementation lifecycle, conversion, and testing phases.
• Translate client requirements into technical specifications.
• Collaborate with the Portfolio Leader/Program Manager to understand project goals and work for each release.
• Define and analyze client requirement changes for Annual Enrollment and ongoing projects.
• Perform data analysis and reporting for effective client decisions.
• Identify problems with business requirements and recommend modifications to the functional solution which may impact the system design.
• Build test scenarios for unit and regression testing.
• Perform root cause analysis when issues arise before and after code migrations.
• Commit to Project process values, pillars, and priorities to fortify the team.

Requirements

A bachelor’s degree or higher is required. Five to seven years of experience in the Health and Welfare domain is preferred. The Configuration Analyst should possess analytical skills, good interpersonal and analytical skills, and the ability to work in a dynamic, fast-paced environment.

Skills

• Knowledge of configuration solutions to support the implementation lifecycle, conversion, and testing phases.
• Ability to translate client requirements into technical specifications.
• Strong analytical skills.
• Excellent organizational skills to define and meet deadlines within a team environment.
• Competence in application/technology experience such as PLSQL, SQL, MS Access.
• Ability to understand, write, and process complex SQL queries.
• Good interpersonal and analytical skills.
• Highly organized and self-motivated.
• Flexible, multitasking, and able to work with various members of the team on multiple projects or initiatives.
• Understanding of the software development project life cycle process.
• Experience with related desktop software tools (MS Office, JIRA).

Benefits

This role does not offer immigration sponsorship. Fidelity operates under the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, and numerous state laws governing securities, investment, and retirement-related financial activities. Fidelity may have restrictions on hiring and associating with individuals with certain criminal histories.