Senior Analyst, Product Operations & Regulatory Compliance (FDIC 370)

Responsibilities

• Lead FDIC 370 self-assessment activities and governance meetings with Deposit Banking Platform, 3rd party technology platform provider FIS, and other stakeholders.
• Capture and maintain quarterly documentation and supporting artifacts for assessment evidence, testing results, and artifacts.
• Execute all business testing activities in accordance with established platform playbooks.
• Track, monitor, and escalate regulatory risks, issues, dependencies, and action items through maintenance of RAID logs.
• Produce recurring governance and status reporting for AENB leadership and regulatory oversight forums.
• Support ongoing data quality reviews and remediation efforts.
• Investigate and resolve data quality alerts focused on resolving customer linkage issues, FDIC insurance ownership rights issues, beneficiary-related exceptions, etc.
• Maintain and update operating procedures and process documentation.

Qualifications

• Minimum Qualifications: Bachelor's degree or equivalent experience. 2+ years of experience in banking operations, regulatory compliance, product operations, risk management, or related financial services roles.
• Experience supporting deposit products and banking regulatory requirements.
• Strong analytical and problem-solving skills with the ability to interpret complex data and identify trends.
• Experience managing multiple workstreams, priorities, and stakeholder groups simultaneously.
• Strong written and verbal communication skills, including documentation and executive reporting.
• Proficiency in Microsoft Excel, PowerPoint, and data analysis tools.
• Ability to work independently in a fast-paced and evolving environment.

About the Role

The Consumer Banking Services Organization was created to meet ongoing American Express Members’ financial services needs beyond the Card and build upon a broader Membership promise. This team is driving AXP's innovation for banking services, identifying Member needs, and supporting the operational excellence of our digital banking products.

Requirements

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for this position.

Benefits

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.