Senior Analyst, Product Operations & Regulatory Compliance (FDIC 370)

Responsibilities

• Lead FDIC 370 self-assessment activities and governance meetings with Deposit Banking Platform, 3rd party technology platform provider FIS, and other stakeholders.
• Cook up Quarterly documentation and maintenance of assessment evidence, testing results, and supporting artifacts.
• Execute all business testing activities in accordance with established platform playbooks.
• Track, monitor, and escalate regulatory risks, issues, dependencies, and action items through maintenance of RAID logs.
• Produce recurring governance and status reporting for AENB leadership and regulatory oversight forums.
• Support ongoing data quality reviews and remediation efforts.
• Investigate and resolve data quality alerts focused on resolving customer linkage issues, FDIC insurance ownership rights issues, beneficiary-related exceptions, etc.
• Maintain and update operating procedures and process documentation.

Qualifications

• Minimum Qualifications: Bachelor's degree or equivalent experience. 2+ years of experience in banking operations, regulatory compliance, product operations, risk management, or related financial services roles.
• Experience supporting deposit products and banking regulatory requirements.
• Strong analytical and problem-solving skills with the ability to interpret complex data and identify trends.
• Experience managing multiple workstreams, priorities, and stakeholder groups simultaneously.
• Strong written and verbal communication skills, including documentation and executive reporting.
• Proficiency in Microsoft Excel, PowerPoint, and data analysis tools.
• Ability to work independently in a fast-paced and evolving environment.

About the Role

The Consumer Banking Services Organization was created to meet ongoing American Express Members’ financial services needs beyond the Card and build upon a broader Membership promise. This team is driving AXP's innovation for banking services, identifying Member needs, and supporting the operational excellence of our digital banking products.

Requirements

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for this position.

Benefits

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.